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What is Sharecare?

Sharecare Health Data Services is dedicated to the management of health information, placing significant importance on the secure, accurate, and efficient handling of medical records. Their services are designed for a wide range of clients, including healthcare providers, hospitals, insurance companies, legal firms, and individual patients, and encompass offerings like Release of Information, audits of medical records, indexing of electronic health records (EHRs), and support for revenue cycles. The organization implements a robust multi-tiered quality control framework, which guarantees that each request, authorization, and medical record is meticulously reviewed by multiple team members before it is finalized and delivered. With a remarkable quality metric of 99.999% accuracy in capturing vital health information and ensuring timely deliveries, Sharecare has set a high standard in the industry. Their innovative technology is built to integrate seamlessly with various electronic health record systems, allowing for secure electronic transmissions in formats that cater to the specific requirements of different clients. Furthermore, customers enjoy the added benefit of self-service portals, which enable them to monitor the progress of their requests, obtain electronic copies of records, scrutinize invoicing details, and view images related to both requests and records. This strategy not only boosts operational efficiency but also grants clients enhanced autonomy over their health information, thereby fostering a more user-friendly experience. Moreover, the combination of advanced technology and customer-centric services positions Sharecare as a leader in the evolving landscape of health information management.

What is Latent Health?

Latent Health represents a groundbreaking platform for medication access that utilizes artificial intelligence to improve and speed up the administrative processes that often obstruct patients from obtaining essential specialty and lifesaving treatments, especially concerning prior authorizations, appeals, and 340B eligibility. Through its sophisticated clinical-AI capabilities, the platform evaluates and deciphers electronic health records in conjunction with external data sources, such as clinical guidelines and research papers, to extract relevant patient details, address specific authorization queries, evaluate medical benefit criteria, and even compose appeal letters. This innovation dramatically reduces review and turnaround times from hours or days to just minutes, all while enhancing accuracy and compliance in the process. Furthermore, Latent Health integrates smoothly with prominent electronic health record (EHR) systems, following healthcare standards like SMART on FHIR, and supports centralized pharmacy functions as well. The platform also features workflow orchestration tools that mitigate administrative burdens, improve operational efficiency, and allow clinical personnel to focus more on direct patient care, which ultimately contributes to better health outcomes and greater patient satisfaction. By simplifying these vital processes, Latent Health is set to revolutionize how healthcare providers approach medication access, making it more efficient and patient-centered than ever before. This transformation has the potential to significantly elevate the overall quality of care delivered to patients.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Sharecare

Date Founded

2010

Company Location

United States

Company Website

hds.sharecare.com

Company Facts

Organization Name

Latent Health

Date Founded

2022

Company Location

United States

Company Website

latenthealth.com

Categories and Features

Healthcare

Not specified

Categories and Features

Healthcare AI

Not specified

Pharmacy

Not specified

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