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What is Sharecare?

Sharecare Health Data Services is dedicated to the management of health information, placing significant importance on the secure, accurate, and efficient handling of medical records. Their services are designed for a wide range of clients, including healthcare providers, hospitals, insurance companies, legal firms, and individual patients, and encompass offerings like Release of Information, audits of medical records, indexing of electronic health records (EHRs), and support for revenue cycles. The organization implements a robust multi-tiered quality control framework, which guarantees that each request, authorization, and medical record is meticulously reviewed by multiple team members before it is finalized and delivered. With a remarkable quality metric of 99.999% accuracy in capturing vital health information and ensuring timely deliveries, Sharecare has set a high standard in the industry. Their innovative technology is built to integrate seamlessly with various electronic health record systems, allowing for secure electronic transmissions in formats that cater to the specific requirements of different clients. Furthermore, customers enjoy the added benefit of self-service portals, which enable them to monitor the progress of their requests, obtain electronic copies of records, scrutinize invoicing details, and view images related to both requests and records. This strategy not only boosts operational efficiency but also grants clients enhanced autonomy over their health information, thereby fostering a more user-friendly experience. Moreover, the combination of advanced technology and customer-centric services positions Sharecare as a leader in the evolving landscape of health information management.

What is Medchart?

Medchart simplifies the acquisition of health data for patients, personal injury lawyers, and attorneys involved in class actions. By enabling you to request client health records within a mere five minutes, it removes the hassles of follow-ups, faxes, and phone calls. Our user-friendly online platform empowers you to receive, track, and manage chart requests with ease. Additionally, it supports the requesting, monitoring, and analysis of health records for purposes such as underwriting and claims processing. All our requests, conducted within the US, are securely housed on American servers, utilizing bank-level encryption to protect data both when stored and during transmission. Our knowledgeable team is familiar with state-specific privacy laws and federal regulations like HIPAA and HITECH. As experts in the privacy and security aspects of medical record retrieval, Medchart complies with all relevant federal and state privacy laws, including HIPAA and others. Importantly, every instance of health information transfer occurs only with the patients' explicit permission, thereby upholding their rights and confidentiality. This dedication to security and legal compliance establishes Medchart as a reliable ally in handling sensitive health information, ensuring peace of mind for all parties involved. Ultimately, our commitment not only protects patient data but also enhances the overall efficiency of the record retrieval process.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Azure

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Sharecare

Date Founded

2010

Company Location

United States

Company Website

hds.sharecare.com

Company Facts

Organization Name

Medchart

Date Founded

2015

Company Location

Canada

Company Website

www.medchart.com

Categories and Features

Healthcare

Not specified

Categories and Features

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