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What is SharedInbox?

Effortlessly manage customer support and communication through Slack, allowing for seamless collaboration on shared email accounts like support@your.domain without requiring password sharing among team members. With SharedInbox, you can easily integrate with any email service you currently use and obtain an @in.sharedinbox.co address for forwarding emails. To compose messages, simply use the command SharedInbox /compose, and when responding to email conversations, select the Reply Mail option. Each email interaction, both incoming and outgoing, creates a new Slack Message Thread, which allows for tagging colleagues and facilitating discussions with ease. Furthermore, every account comes with a dedicated support site where users can submit and track their support requests. There's no need to download new software or applications, as you can leverage Slack, a platform your team is already familiar with. Stay updated with notifications when your emails are sent and opened, and access attached files and images directly in Slack. You can also personalize your email signature and establish an automatic response for incoming inquiries, further streamlining your communication processes. This efficient setup ensures your team remains connected and organized while effectively handling customer support tasks, ultimately enhancing productivity and response times.

What is ClearMakes Inbox?

ClearMakes Inbox is a digital tool designed to automate workflows specifically for small teams that organize their tasks through email and chat services. By connecting their messaging platforms, users can express their workflow needs in simple language, which the tool then converts into customizable steps that can be reviewed prior to implementation. Workflows are triggered by the arrival of new messages in platforms such as Gmail, Outlook, Slack, or Microsoft Teams, enabling a variety of actions like posting in channels, drafting or sending replies, creating HubSpot contacts, or populating Google Sheets. Steps within these workflows may include summarizing incoming messages, waiting for user feedback, and retrying actions in case of failures. Users can also access comprehensive activity logs that track the execution of workflows and the individual steps taken. Furthermore, the Smart FAQ feature monitors common inquiries and can generate automatic replies to frequently received email requests. The platform supports integration with additional compatible applications and allows for user-defined MCP servers or HTTP endpoints to be incorporated into the workflows. Tailored for tasks such as customer support and sales follow-ups, it significantly boosts collaboration and productivity for small teams handling their daily responsibilities. In essence, ClearMakes Inbox not only automates repetitive tasks but also empowers teams to dedicate more time to achieving their fundamental goals and enhancing their overall efficiency. With this tool, the potential for increased productivity and streamlined communication becomes a reality for small businesses.

Media

Media

No images available

Integrations Supported

Gmail
Microsoft Outlook
Slack
Google Cloud Platform
Yahoo! Mail

Integrations Supported

Gmail
Microsoft Outlook
Slack
Google Calendar
Google Drive
Google Sheets
HubSpot CRM
Linear
Microsoft Teams
Model Context Protocol (MCP)
Notion

API Availability

API Availability

Pricing Information

$5 per month
Free Trial Offered?

Pricing Information

$29/month
Free: 3 connected apps, 2 new workflows per month (up to 3 steps each), and 100 runs per month. Starter: $29/month for 5,000 runs/month. Growth: $59/month with unlimited runs. Enterprise: $39/seat/month, minimum 5 seats. Annual billing offers two months free.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

SharedInbox

Date Founded

2018

Company Location

India

Company Website

sharedinbox.co

Company Facts

Organization Name

ClearMakes

Date Founded

2026

Company Location

India

Company Website

clearmakes.com/products/inbox

Categories and Features

Help Desk

Not specified

Categories and Features

Workflow Automation

Not specified

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