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Effortlessly manage customer support and communication through Slack, allowing for seamless collaboration on shared email accounts like support@your.domain without requiring password sharing among team members. With SharedInbox, you can easily integrate with any email service you currently use and obtain an @in.sharedinbox.co address for forwarding emails. To compose messages, simply use the command SharedInbox /compose, and when responding to email conversations, select the Reply Mail option. Each email interaction, both incoming and outgoing, creates a new Slack Message Thread, which allows for tagging colleagues and facilitating discussions with ease. Furthermore, every account comes with a dedicated support site where users can submit and track their support requests. There's no need to download new software or applications, as you can leverage Slack, a platform your team is already familiar with. Stay updated with notifications when your emails are sent and opened, and access attached files and images directly in Slack. You can also personalize your email signature and establish an automatic response for incoming inquiries, further streamlining your communication processes. This efficient setup ensures your team remains connected and organized while effectively handling customer support tasks, ultimately enhancing productivity and response times.
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Media
No images available
Integrations Supported
Gmail
Microsoft Outlook
Slack
Google Cloud Platform
Integrations Supported
Gmail
Microsoft Outlook
Slack
Google Calendar
Google Drive
Google Sheets
HubSpot CRM
Linear
Microsoft Teams
API Availability
API Availability
Pricing Information
$5 per month
Free Trial Offered?
Pricing Information
$29/month
Free: 3 connected apps, 2 new workflows per month (up to 3 steps each), and 100 runs per month. Starter: $29/month for 5,000 runs/month. Growth: $59/month with unlimited runs. Enterprise: $39/seat/month, minimum 5 seats. Annual billing offers two months free.
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Not specified
Training Options
Not specified
Training Options
Not specified
Company Facts
Organization Name
SharedInbox
Date Founded
2018
Company Location
India
Company Website
sharedinbox.co
Company Facts
Organization Name
ClearMakes
Date Founded
2026
Company Location
India
Company Website
clearmakes.com/products/inbox
Categories and Features
Help Desk
Not specified
Categories and Features
Workflow Automation
Not specified