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What is SharedInbox?

Effortlessly manage customer support and communication through Slack, allowing for seamless collaboration on shared email accounts like support@your.domain without requiring password sharing among team members. With SharedInbox, you can easily integrate with any email service you currently use and obtain an @in.sharedinbox.co address for forwarding emails. To compose messages, simply use the command SharedInbox /compose, and when responding to email conversations, select the Reply Mail option. Each email interaction, both incoming and outgoing, creates a new Slack Message Thread, which allows for tagging colleagues and facilitating discussions with ease. Furthermore, every account comes with a dedicated support site where users can submit and track their support requests. There's no need to download new software or applications, as you can leverage Slack, a platform your team is already familiar with. Stay updated with notifications when your emails are sent and opened, and access attached files and images directly in Slack. You can also personalize your email signature and establish an automatic response for incoming inquiries, further streamlining your communication processes. This efficient setup ensures your team remains connected and organized while effectively handling customer support tasks, ultimately enhancing productivity and response times.

What is ForwardMX?

ForwardMX makes it easy to unify your email communications by allowing you to consolidate everything, even your existing Gmail account, into one inbox. Effortlessly, you can collect emails from multiple domains into a single location, streamlining your correspondence. We also provide the option to send copies of each email to up to 10 different recipients, ensuring that important messages reach everyone who needs them. You can receive all emails sent to any unallocated address linked to your domain, making it an ideal solution for various projects and team sizes. With ForwardMX, the email forwarding process for your domain names becomes incredibly efficient. Furthermore, you can establish accounts for your team members, enabling them to manage your ForwardMX services effectively. There are no limits on the number of email forwards you can set up for each domain, offering you complete freedom. Our user-friendly web interface allows you to effortlessly add and manage your domains, while our API enables you to integrate ForwardMX into your applications, enhancing overall functionality. This adaptability provides you with the opportunity to customize the service according to your unique requirements, making it a versatile choice for anyone looking to improve their email management.

Media

Media

Integrations Supported

Gmail
Google Cloud Platform
Microsoft Outlook
Slack
Yahoo! Mail

Integrations Supported

API Availability

API Availability

Pricing Information

$5 per month
Free Trial Offered?

Pricing Information

$9 per year

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

SharedInbox

Date Founded

2018

Company Location

India

Company Website

sharedinbox.co

Company Facts

Organization Name

ForwardMX

Date Founded

2017

Company Location

Switzerland

Company Website

ForwardMX.io

Categories and Features

Help Desk

Not specified

Categories and Features

Email Management

Email Monitoring
Shared Inboxes
Spam Blocker

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