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What is SharedInbox?

Effortlessly manage customer support and communication through Slack, allowing for seamless collaboration on shared email accounts like support@your.domain without requiring password sharing among team members. With SharedInbox, you can easily integrate with any email service you currently use and obtain an @in.sharedinbox.co address for forwarding emails. To compose messages, simply use the command SharedInbox /compose, and when responding to email conversations, select the Reply Mail option. Each email interaction, both incoming and outgoing, creates a new Slack Message Thread, which allows for tagging colleagues and facilitating discussions with ease. Furthermore, every account comes with a dedicated support site where users can submit and track their support requests. There's no need to download new software or applications, as you can leverage Slack, a platform your team is already familiar with. Stay updated with notifications when your emails are sent and opened, and access attached files and images directly in Slack. You can also personalize your email signature and establish an automatic response for incoming inquiries, further streamlining your communication processes. This efficient setup ensures your team remains connected and organized while effectively handling customer support tasks, ultimately enhancing productivity and response times.

What is GlobiMail?

Easily manage your email communications in Podio, where all emails are automatically recorded to their corresponding items for simple tracking. With GlobiMail, you can see when your customers have accessed the emails you've sent, keeping you updated on their engagement. No matter if you're using a desktop, tablet, or smartphone, GlobiMail fits seamlessly into your Podio workflow. You can communicate directly with clients from Podio, enabling them to reply to your emails just like they would with traditional email systems, all while keeping everything organized and linked to the relevant items. To fully appreciate the efficiency and time savings that GlobiMail provides, you might want to try their free trial and experience it firsthand. Installation of the browser extension is straightforward, adding an "Email" button to every Podio item so you can draft messages in just one click. This tool is crafted to be highly intuitive, simplifying your email interactions. Furthermore, GlobiMail creates a comment that includes a link for composing new emails, making it easy to access from the Mobile app and boosting your productivity while you're on the move. By integrating such features, GlobiMail ensures your email management is not only effective but also enhances your overall experience within Podio.

Media

Media

Integrations Supported

Gmail
Google Cloud Platform
Microsoft Outlook
Slack
Yahoo! Mail

Integrations Supported

Podio

API Availability

API Availability

Pricing Information

$5 per month
Free Trial Offered?

Pricing Information

$9 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

SharedInbox

Date Founded

2018

Company Location

India

Company Website

sharedinbox.co

Company Facts

Organization Name

Globi Web Solutions

Company Location

Canada

Company Website

www.globimail.com

Categories and Features

Help Desk

Not specified

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

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