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Docsie

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What is Shelf?

Shelf serves as a centralized and secure content library accessible to your entire team. As a comprehensive knowledge platform, Shelf boasts exceptional search functionalities. This knowledge base platform enhances team productivity and efficiency by offering robust search options, document tagging, file synchronization, sharing capabilities, content analytics, and a variety of additional features to support collaboration and information management. With these tools, teams can streamline their processes and improve overall performance.

What is Docsie?

Docsie is a renowned digital documentation and knowledge management platform located in Ontario, Canada, recognized for its excellence. This platform is accessible via a SaaS web application, allowing users to create and modify documentation from virtually anywhere. Users can then publish their content to an interactive knowledge portal that is available for access at any time, ensuring that information is always at hand when needed. Docsie is equipped with robust business-grade features designed for effective product documentation management, which includes: - A pilot onboarding service featuring portal design assistance and workforce training - Options for both internal and external knowledge bases - The ability to create multiple workspaces - Portal analytics and feedback through Docsie Vocally - A custom domain available even on the free tier - Compatibility with Markdown - The Docsie Editor, offering rich formatting and content embedding capabilities - iFrame support - The ability to import using SwaggerAPI - Access to both built-in and customizable document templates - Provision for help center deployment and an in-app help sidebar - The option to share guided tours and utilize our builder Chrome extension for content creation - Management of multiple versions and languages, along with a history of changes made - Webhook integration with Mattermost, Slack, and various other platforms - Ghost AI for language translation and ongoing development of generative AI capabilities - Project management tools that include kanban boards and task creation - Comprehensive security with RBAC, JWT, and SSO for user management and data protection, ensuring that all aspects of documentation are well-managed and secure.