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What is ShipMonk?

ShipMonk is driven by a core mission: to empower ecommerce brands to expand through technology-centered fulfillment solutions that allow entrepreneurs to focus on what truly matters in their enterprises. In essence, we enable ecommerce brands to REDUCE STRESS and INCREASE GROWTH. With a network of 12 cutting-edge facilities spread across the US, Canada, Mexico, and Europe, ShipMonk is recognized as the fastest-growing third-party logistics provider (3PL) in America, dedicated to fostering ongoing growth for ecommerce brands. Our high-level fulfillment services are distinguished by effortless integrations, competitive shipping rates and services, along with advanced order, inventory, and warehouse management systems. The ShipMonk 3PL platform simplifies the shipping and order fulfillment process through a consolidated portal. This all-in-one solution eliminates uncertainties in managing various aspects of your business by providing real-time access to valuable data. For instance, users can monitor their top-selling products, identify outdated SKUs, receive notifications for low stock, and oversee inventory levels across numerous sales channels. Ultimately, ShipMonk is devoted to fostering innovation, providing user-friendly technology, and delivering exceptional customer support. Our passion lies in assisting brands to thrive, and we possess both the resources and dedicated team to help you achieve your growth objectives! Additionally, we understand that every brand has unique needs, and we tailor our services accordingly to ensure maximum satisfaction and success.

What is Marello?

Introducing a robust Digital Operations Platform designed to enhance commerce activities across multiple channels. Streamline, synchronize, and control your commerce processes effectively. Reach your customers wherever they may be. An exceptional Digital Operations Platform can significantly fuel your business's growth. Marello stands out as a Digital Operations Platform that empowers commerce expansion. It offers a versatile solution that enables you to sell across any channel while integrating essential functions like Order Management, Inventory Management, and Fulfillment. Enjoy a seamless experience with reduced operational risks, minimized costs, and increased revenue. Explore our case studies for more insights! Marello also allows you to connect any third-party applications to consolidate all operational data efficiently. Whether it's eCommerce platforms, POS systems, warehouse management, ERP, CRM, or 3PL, you can centralize your information and refine your operational workflows for maximum efficiency. This integration fosters a cohesive environment that enhances decision-making and drives growth.

Media

Media

Integrations Supported

Adobe Commerce
Brex
Brightpearl
ChannelAdvisor
ChannelSale
Cin7 Inventory Management
Freestyle Solutions
Gorgias
Loop Returns
Rakuten Super Logistics
Returnly
Salesforce Agentforce Commerce
Sellbrite
ShipStation
Shopify
Shopify Plus
Soldsie
Wayflyer
Wix
hawke.ai

Integrations Supported

Adobe Commerce
Brex
Brightpearl
ChannelAdvisor
ChannelSale
Cin7 Inventory Management
Freestyle Solutions
Gorgias
Loop Returns
Rakuten Super Logistics
Returnly
Salesforce Agentforce Commerce
Sellbrite
ShipStation
Shopify
Shopify Plus
Soldsie
Wayflyer
Wix
hawke.ai

API Availability

Has API

API Availability

Has API

Pricing Information

At ShipMonk, the goal is to create customer-facing, forward-thinking solutions that challenge long-static logistics standards, evolve with the ecommerce landscape, and make fulfillment user-friendly for brands of all sizes so they can focus on growth. With this in mind, the technology ShipMonk develops is free of charge to clients. In terms of fees for 3PL fulfillment services, these vary by client, as every business has unique needs in terms of inventory, shipping, slotting, etc. That being said, the general pricing structure is as such:

ShipMonk's minimum pick and pack fee is $250/month. There are no restrictions when it comes to the size of clients they work with, but the minimum cost does cover running each account on the ShipMonk platform, and account support.

First item pick fee per order is $3.00. Additional item pick fee per order is $0.75. Promotional inserts cost $0.20 per order.

Item returns processing is $2.00 plus $0.50 for each additional return item in an order.

Special services (fulfillment services outside of your usual monthly plan) have their own pricing: $45/man-hour in general, container unloading ($300 per 20' container and $500 per 40' container), packaging materials ($0.15 - $2.00).

Storage fees depend on bin size. Small bins are $1 per month, Medium bins are $2 per month, Large bins are $3 per month, X-Large bins are $4 per month, and Pallets are $25 per month.

Contact ShipMonk’s Client Success team directly for a custom quote on these, or any other specific needs.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ShipMonk

Date Founded

2014

Company Location

United States

Company Website

www.shipmonk.com

Company Facts

Organization Name

Marello

Date Founded

2015

Company Location

Netherlands

Company Website

www.marello.com

Categories and Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

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