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What is ShipMonk?

ShipMonk is driven by a core mission: to empower ecommerce brands to expand through technology-centered fulfillment solutions that allow entrepreneurs to focus on what truly matters in their enterprises. In essence, we enable ecommerce brands to REDUCE STRESS and INCREASE GROWTH. With a network of 12 cutting-edge facilities spread across the US, Canada, Mexico, and Europe, ShipMonk is recognized as the fastest-growing third-party logistics provider (3PL) in America, dedicated to fostering ongoing growth for ecommerce brands. Our high-level fulfillment services are distinguished by effortless integrations, competitive shipping rates and services, along with advanced order, inventory, and warehouse management systems. The ShipMonk 3PL platform simplifies the shipping and order fulfillment process through a consolidated portal. This all-in-one solution eliminates uncertainties in managing various aspects of your business by providing real-time access to valuable data. For instance, users can monitor their top-selling products, identify outdated SKUs, receive notifications for low stock, and oversee inventory levels across numerous sales channels. Ultimately, ShipMonk is devoted to fostering innovation, providing user-friendly technology, and delivering exceptional customer support. Our passion lies in assisting brands to thrive, and we possess both the resources and dedicated team to help you achieve your growth objectives! Additionally, we understand that every brand has unique needs, and we tailor our services accordingly to ensure maximum satisfaction and success.

What is PACK & SEND Live?

With PACK & SEND Live, you have the capability to generate consignments and labels in bulk from either your location or ours. There is no monthly subscription fee, and you can seamlessly integrate with free marketplaces such as Shopify, WooCommerce, and eBay. Additionally, the platform features a Performance Dashboard, offers multi-carrier solutions, and facilitates bulk consigning and door-to-door delivery. You can take advantage of a Credit Account with consolidated invoices, along with support from a dedicated account service team. Competitive pricing and tailored pricing options are available, as well as optional complete fulfillment services for your convenience. For those just starting out, PACK & SEND Live Go provides a quick connection and is perfect for small businesses and startups. In contrast, PACK & SEND Live Pro offers a customized solution tailored to the needs of SMEs and larger enterprises. Lastly, PACK & SEND Live Pro+ takes it a step further by automating your entire fulfillment process with personalized shipping and fulfillment options to enhance efficiency.

Media

Media

Integrations Supported

BigCommerce
Magento
Shopify
WooCommerce
eBay
Acumatica Cloud ERP
Adobe Commerce
Bandcamp
Brightpearl
ChannelSale
Cratejoy
Etsy
Newegg Logistics
Pandium
PayPal
PrestaShop
Salesforce Agentforce Commerce
Volusion
Weebly
Wish

Integrations Supported

BigCommerce
Magento
Shopify
WooCommerce
eBay

API Availability

API Availability

Pricing Information

At ShipMonk, the goal is to create customer-facing, forward-thinking solutions that challenge long-static logistics standards, evolve with the ecommerce landscape, and make fulfillment user-friendly for brands of all sizes so they can focus on growth. With this in mind, the technology ShipMonk develops is free of charge to clients. In terms of fees for 3PL fulfillment services, these vary by client, as every business has unique needs in terms of inventory, shipping, slotting, etc. That being said, the general pricing structure is as such:

ShipMonk's minimum pick and pack fee is $250/month. There are no restrictions when it comes to the size of clients they work with, but the minimum cost does cover running each account on the ShipMonk platform, and account support.

First item pick fee per order is $3.00. Additional item pick fee per order is $0.75. Promotional inserts cost $0.20 per order.

Item returns processing is $2.00 plus $0.50 for each additional return item in an order.

Special services (fulfillment services outside of your usual monthly plan) have their own pricing: $45/man-hour in general, container unloading ($300 per 20' container and $500 per 40' container), packaging materials ($0.15 - $2.00).

Storage fees depend on bin size. Small bins are $1 per month, Medium bins are $2 per month, Large bins are $3 per month, X-Large bins are $4 per month, and Pallets are $25 per month.

Contact ShipMonk’s Client Success team directly for a custom quote on these, or any other specific needs.

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ShipMonk

Date Founded

2014

Company Location

United States

Company Website

www.shipmonk.com

Company Facts

Organization Name

PACK & SEND Holdings

Date Founded

1993

Company Location

Australia

Company Website

www.packsend.com.au/live

Categories and Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Warehouse Management

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Returns Management
eCommerce Integration

Order Management

Back Order Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Warehouse Management

3PL Management
Barcoding / RFID
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Categories and Features

Freight

3PL
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Waybills

Order Fulfillment

Choose Shipping Service
Global Shipping
Multi-Channel Support
Returns Management
Supply Chain Management
eCommerce Integration

Shipping

Air Shipping
Freight Shipping
Ground Shipping
Import / Export
Parcel Shipping
Quotes / Estimates
Shipment Tracking

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