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What is Shipway?

Shipway, a shipping automation platform, empowers eCommerce brands to streamline their operations. It efficiently handles order processing, fulfillment, returns and exchanges, customer interactions, and non-delivery report management. Additionally, users can generate and print bulk shipping labels with a single click. The software also features a customized order tracking page, providing opportunities for promoting and upselling additional products to customers, ultimately enhancing their online shopping experience. Moreover, Shipway simplifies the management of return orders by offering a DIY page with comprehensive FAQs, automated updates for customers on their return status, quick refunds, and hassle-free exchanges with product variants. This makes it an invaluable tool for brands looking to improve their service and increase sales.

What is Fidelity Fulfilment?

Developed in-house by Fidelity Fulfilment, Unify is an intelligent operations platform that connects every stage of the fulfilment journey. Real-time data, configurable workflows and native API and EDI integrations help businesses automate routine tasks, streamline operations and maintain complete visibility across orders, inventory, shipping and returns, all from a single platform.

Media

Media

Integrations Supported

Shopify
WooCommerce
BigCommerce
Browntape
CS-Cart Free
Convertway by Unicommerce
Increff Omni WMS
Magento
O2VEND
Quickwork
ShipEak
Shiprocket
Unicommerce
Vin WMS
Zoho CRM
eBay

Integrations Supported

Shopify
WooCommerce
Amazon
TikTok Shop
Wix

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Shipway by Unicommerce

Date Founded

2015

Company Location

India

Company Website

shipway.com

Company Facts

Organization Name

Fidelity Fulfilment

Date Founded

2010

Company Location

United Kingdom

Company Website

fidelityfulfilment.com/en/ecommerce-returns

Categories and Features

Order Fulfillment

Choose Shipping Service
Multi-Channel Support
Order Management
Returns Management
Supply Chain Management
eCommerce Integration

Shipping

Bills of Lading
Freight Shipping
Ground Shipping
Parcel Shipping
Shipment Tracking

Upsell & Cross-Sell

Not specified

Categories and Features

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Returns Management
Supply Chain Management
eCommerce Integration

Warehouse Management

3PL Management
Barcoding / RFID
Channel Management
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

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