Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • MRPeasy Reviews & Ratings
    251 Ratings
    Company Website
  • Advantage Reviews & Ratings
    37 Ratings
    Company Website
  • OneTimePIM Reviews & Ratings
    89 Ratings
    Company Website
  • MikMak Reviews & Ratings
    85 Ratings
    Company Website
  • Vibe Retail Reviews & Ratings
    61 Ratings
    Company Website
  • Attentive Reviews & Ratings
    1,545 Ratings
    Company Website
  • Convesio Reviews & Ratings
    62 Ratings
    Company Website
  • Ecwid Reviews & Ratings
    1,030 Ratings
    Company Website
  • Bluehost Reviews & Ratings
    30,311 Ratings
    Company Website
  • Price2Spy Reviews & Ratings
    234 Ratings
    Company Website

What is ShopEngine?

Design visually captivating default page templates for your WooCommerce store using an intuitive drag-and-drop builder, which removes the necessity for any coding skills. Take advantage of a variety of sophisticated modules to fully utilize the capabilities of your eCommerce platform. Implement user-friendly variation swatches that present lively colors, appealing buttons, striking images, and clear labels, all aimed at improving the shopping experience for your clientele. Increase your conversion rates by adding an installment payment option, enabling customers to purchase their desired items with greater ease. Provide insights into market demand for future products by allowing pre-orders, so customers can secure what they desire ahead of time. Regularly refreshing your WooCommerce site with updates on sales not only builds social proof but also creates urgency, prompting visitors to make quicker purchasing decisions. Moreover, think about incorporating customer testimonials to boost credibility and attract new shoppers, ultimately enhancing the overall appeal of your store. By focusing on these strategies, you can create a more engaging and successful online shopping experience.

What is Richpanel?

Over 500 businesses utilize the Customer Support & Helpdesk software every day, designed specifically for rapidly growing companies that aim to expand without increasing their workforce. This innovative software allows you to address up to 50% of customer inquiries before they escalate to agents, enabling the creation of tailored self-service flows that facilitate growth without the necessity of hiring additional staff. Gone are the days of toggling between multiple tabs, as Richpanel presents customer and order information in a comprehensive context alongside each ticket, significantly streamlining agents' efficiency. Integration is seamless, with compatibility for platforms like Shopify, Shopify Plus, and Magento. Furthermore, you can oversee all your support channels from a singular interface, allowing customers to reach out through chat, email, Facebook, Instagram, phone, or SMS, while you manage their requests from a visually appealing dashboard. Additionally, the platform enhances productivity through automation, enabling you to gather visitor emails, set expectations for response times, qualify incoming inquiries, and route them based on skill set. This comprehensive and flexible reporting system features an aesthetically pleasing user interface, ultimately boosting team productivity, increasing revenue potential, and enhancing overall customer satisfaction. With such capabilities, businesses can not only streamline their support processes but also foster stronger relationships with their customers.

Media

Media

Integrations Supported

WooCommerce
Aircall
Attentive
Blotout
Flip
HubSpot CRM
HubSpot Customer Platform
Magento
Meltano
Recharge
Segment
Shopify
Shopify Plus

Integrations Supported

WooCommerce
Aircall
Attentive
Blotout
Flip
HubSpot CRM
HubSpot Customer Platform
Magento
Meltano
Recharge
Segment
Shopify
Shopify Plus

API Availability

Has API

API Availability

Has API

Pricing Information

$53 per month
Free Trial Offered?
Free Version

Pricing Information

$59/agent/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wpmet

Date Founded

2018

Company Location

India

Company Website

wpmet.com/plugin/shopengine/

Company Facts

Organization Name

Richpanel

Date Founded

2019

Company Location

United States

Company Website

richpanel.com

Categories and Features

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

CoDesigner Reviews & Ratings

CoDesigner

Codexpert

Popular Alternatives

Variation Swatches Reviews & Ratings

Variation Swatches

RadiusTheme
Flycart Reviews & Ratings

Flycart

Cartrabbit
Smax AI Reviews & Ratings

Smax AI

VIK Solution Co., Ltd.