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What is ShopView?

ShopView is shop management software built specifically for diesel repair, heavy equipment service, and fleet maintenance operations. It provides everything a commercial repair shop needs to manage jobs, track technician time, monitor parts, and handle customer billing in one place—without the distractions or limitations of generic auto shop tools. With ShopView, service writers can create work orders in minutes, assign tasks to available technicians, and track job progress in real time. Technicians can view jobs, log their time, and complete checklists directly from their phones or tablets, whether they’re in the shop or in the field. The system tracks parts usage automatically and helps you maintain stock levels by triggering reorders as needed. Invoicing is simple—convert completed work orders into invoices, send them digitally, and collect payments through the integrated online portal. ShopView also integrates with QuickBooks and Interstate Billing Service, making accounting seamless. Customers can view service history, approve new jobs, and pay invoices online, reducing admin tasks and speeding up turnaround. ShopView’s real-time dashboards and reporting tools give shop owners a clear view of revenue, technician efficiency, job timelines, and parts costs. Whether you’re running a single shop or multiple locations, ShopView helps you reduce downtime, increase billable hours, and grow revenue. Built by former diesel shop owners who understand the daily challenges of the industry, ShopView is a reliable, easy-to-use system tailored for shops that need modern tools without unnecessary complexity.

What is Need for Service?

Need for Service is a comprehensive management tool tailored specifically for auto repair shops and service centers. It streamlines daily operations by combining job scheduling, digital work orders, and real-time tracking of repair statuses into a unified platform. With this innovative software, both shop owners and technicians can effortlessly manage customer data, vehicle histories, and service appointments, thereby significantly minimizing paperwork and reducing the chances of human error. In addition to these features, the platform supports invoicing and estimates, allowing staff to generate accurate quotes and bill customers seamlessly through its interface. It also offers inventory and parts management capabilities, enabling shops to monitor stock levels, reorder supplies as needed, and avoid delays caused by missing components. The built-in communication tools keep customers informed with timely updates on repair progress, estimated completion times, and pickup reminders via SMS or email. Moreover, Need for Service boasts powerful reporting and analytics features, providing owners with crucial insights into shop performance, technician productivity, and revenue trends, which can guide strategic planning for future growth and enhancements. This all-encompassing software not only simplifies operational processes but also significantly improves the customer experience, making it an essential asset for any auto repair business seeking to thrive in a competitive landscape. By embracing Need for Service, shops can achieve higher efficiency and greater customer satisfaction.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$150/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ShopView

Company Website

shopview.com

Company Facts

Organization Name

Need for Service

Date Founded

2021

Company Location

Estonia

Company Website

needforservice.app/

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Fleet Maintenance

Cost Tracking
Fuel Tracking
Maintenance History
Maintenance Scheduling
Parts Inventory Management
Repair Tracking
Tire Management
Vehicle Information
Warranty Tracking
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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