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What is Shopilo?

Incorporating AI chat functionality into your website enhances visitor engagement, providing an intelligent assistant that is accessible around the clock. This ensures that users receive immediate assistance whenever they need it.

What is ClickDesk?

Convert your website visitors into loyal customers by connecting with them through interactive voice and video chats. Strengthen your brand identity by providing a personal touch with a recognizable face and voice for your business, facilitating real-time conversations with your web audience. Discover the easiest live chat solution that includes voice and video capabilities, all functioning directly within the browser, so there's no need for any downloads. Our HelpDesk feature is perfectly integrated with the live chat system, allowing you to proactively address any customer concerns. Amplify your social media presence by integrating Twitter and Facebook into your live chat interactions. Experience seamless one-click integration with your favorite applications and plugins, which simplifies the management of everything from a centralized location. Moreover, our mobile application allows you to manage chats and customer tickets while on the go, ensuring you stay connected and responsive to your customers’ demands. Utilizing these cutting-edge tools, you can significantly boost user engagement and retention on your platform, ultimately leading to greater customer satisfaction and loyalty over time.

Media

No images available

Media

Integrations Supported

Integrations Supported

Capsule
Constant Contact
Facebook
GetResponse
Gmail
Google Analytics
Hipsocial
Keap
Magento
Nimble
Shopify
Slack
Unbounce
Weebly
Wufoo
Xero
Zapier
Zendesk
osCommerce

API Availability

API Availability

Has API

Pricing Information

$100/month
Free Trial Offered?

Pricing Information

$9.99 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

OBEC.net, sro

Date Founded

1995

Company Location

Czech Republic

Company Website

shopilo.eu

Company Facts

Organization Name

ClickDesk

Date Founded

2011

Company Location

United States

Company Website

www.clickdesk.com

Categories and Features

eCommerce

Not specified

Categories and Features

Customer Satisfaction

Not specified

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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