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What is ShopperMX?

ShopperMX offers a platform that enables retailers and brands to quickly gauge how their in-store merchandising strategies affect shoppers. By leveraging virtual technology, we eliminate the expenses and time-consuming tasks linked to building physical displays during the planning phase. This groundbreaking method provides unique insights into shopper behavior that can only be derived from virtual techniques. With ShopperMX, companies can conduct virtual prototyping and learn through testing, resulting in a staggering 90% decrease in costs, outcomes that are ten times faster, and triple the amount of data compared to conventional in-store evaluations. This revolutionary platform not only streamlines the decision-making process but also enhances the overall effectiveness of marketing strategies, giving brands a competitive edge in the marketplace.

What is RetailNext?

There’s no need to pour resources into piecemeal solutions when you possess a comprehensive, future-ready system that adapts to your business's growth. This unified platform consolidates all your data, effectively managing everything from traffic and shopper experiences to visual merchandising and asset protection. The cutting-edge traffic system precisely gauges foot traffic flowing into your retail spaces. You also gain immediate access to high-definition video recordings, allowing you to conduct audits at your leisure without incurring extra expenses. With real-time capabilities, you can monitor, exhibit, and control store occupancy, fostering customer confidence and enabling a safe reopening of your retail outlets. Furthermore, you can review past occupancy trends for your sites, ensuring compliance with occupancy limits, and identifying both underutilized and overcrowded locations. Additionally, you can track the movement patterns of shoppers throughout different sections of your store, enabling you to segment your audience based on their demographics, purchasing behaviors, or other relevant criteria. This comprehensive analysis provides invaluable insights to enhance the overall shopping experience.

What is HERO?

Transform your online retail space into a personalized shopping haven reminiscent of traditional in-store experiences by empowering your team, specialists, or influencers to interact directly with online shoppers. Utilizing Hero can lead to remarkable boosts in your conversion rates, as statistics show that one in four visitors is inclined to make a purchase and can spend as much as 70% more than average. Consumers appreciate dynamic interactions like watching, chatting, and engaging in video calls, allowing them to shop in a lively and personable way. Enhance how you showcase your products through genuine, live video shopping, where customers can receive tailored recommendations via chat or video consultations. By maintaining ongoing communication through channels such as text messages, emails, and WhatsApp, you can motivate customers to revisit your store long after their first interaction. The process begins with a straightforward setup, swift onboarding, and thorough training to pave the way for your success. Our dedicated customer success team is eager to assist in ensuring a smooth launch and optimizing your store’s overall performance. Hero is globally recognized, supporting brands in more than 31 markets and accommodating 14 languages, which makes it a flexible solution for various businesses. Moreover, with Hero, you can cultivate a shopping atmosphere that feels both personal and welcoming, ultimately leading to enhanced customer loyalty and greater satisfaction. Embracing this innovative approach can redefine how customers perceive and interact with your brand online.

Media

Media

Media

Integrations Supported

Shopify
5X
Klarna
Lightspeed Retail
WhatsApp

Integrations Supported

Shopify
5X
Klarna
Lightspeed Retail
WhatsApp

Integrations Supported

Shopify
5X
Klarna
Lightspeed Retail
WhatsApp

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InContext Solutions

Date Founded

2009

Company Location

United States

Company Website

www.incontextsolutions.com

Company Facts

Organization Name

RetailNext

Date Founded

2007

Company Location

United States

Company Website

retailnext.net

Company Facts

Organization Name

HERO

Date Founded

2015

Company Location

United States

Company Website

www.usehero.com

Categories and Features

Categories and Features

People Counting

API
Anonymous Counting
Benchmarking
Car Counting
Conversion Tracking
Data Export
Events Statistics
Heatmaps
Mood/Age/Gender Recognition
Motion Detection
Reporting / Analytics
Retail Counting
Staff Exclusion
WiFi Tracking
Zone / Area Monitoring

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