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What is Shoptet?

Shoptet specializes in offering e-commerce solutions specifically designed for the Czech and Slovak markets, gaining recognition for its intuitive and easy-to-use interface. The platform currently hosts 27,725 active online shops, which accounts for about one-third of all digital retailers in these areas. Furthermore, it includes a cash register system that seamlessly merges the management of online and brick-and-mortar stores into a unified online platform, ensuring adherence to EET and GDPR regulations. Founded in 2009, Shoptet has experienced remarkable growth in tandem with the flourishing Czech e-commerce environment, which features an impressive density of online stores per capita. With nearly 7 million internet users in the Czech Republic and around 40,000 e-shops, the country has established itself as a significant player in the e-commerce landscape. Initially serving a few hundred clients in launching their online stores, we have consistently improved our rental service to better their experience and facilitate their success. As our platform continues to progress, we remain dedicated to empowering the increasing community of online entrepreneurs in the region while adapting to the evolving market needs. Our commitment to innovation ensures that we stay ahead in this competitive industry.

What is Amio?

Amio enables the creation of chatbots powered by artificial intelligence that can handle up to 95% of customer inquiries automatically. This innovative chatbot not only addresses after-sales queries but also aids in the purchasing process by suggesting products, leading to potential conversion rate increases of over 20% by identifying customers in need of assistance. By utilizing your product feeds, Amio keeps you updated on inventory levels, price adjustments, and new product launches. Integration into your online store is straightforward and does not require significant time investment. The process includes several key steps: first, inputting your product feeds and e-commerce information for AI training; second, customizing responses for static inquiries such as order statuses and complaints; third, linking the chatbot to your helpdesk system to facilitate connections with live agents; and finally, deploying the solution through Google Tag Manager (GTM) or JavaScript, ensuring a seamless user experience for your customers. With these capabilities, Amio significantly enhances customer interaction on your platform.

Media

Media

Integrations Supported

Auglio
BizMachine
Common Ninja
Inventoro
Lasso
Luigi's Box
Orchesty
QuarticON

Integrations Supported

Bird
Facebook Messenger
IBM Watson
Quickwork
Telegram
WhatsApp
Wit.ai
Zendesk

API Availability

API Availability

Has API

Pricing Information

$15.56 per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shoptet

Date Founded

2009

Company Location

Czech Republic

Company Website

www.shoptet.cz/

Company Facts

Organization Name

Amio

Date Founded

2017

Company Location

Czech Republic

Company Website

amio.io

Categories and Features

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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