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What is Shout About Us?

Shout About Us is a review management infrastructure platform designed to help software providers, marketplaces, and agencies incorporate customer review functionality into their existing applications. The platform provides REST APIs and white-label tools for collecting, monitoring, responding to, and analyzing online reviews. Its Review Data API connects to more than 80 review sources, including Google, Facebook, Yelp, Trustpilot, TripAdvisor, and industry-specific review websites. Review information is standardized into structured records containing ratings, reviewer information, publication dates, comments, and response data. The Review Insights API applies artificial intelligence to customer feedback to identify sentiment trends, recurring topics, and competitive performance indicators. Review response capabilities allow organizations to generate AI-assisted replies and publish responses directly to supported third-party platforms. Automated review solicitation workflows support email, SMS, and QR code campaigns that can be triggered by purchases, completed services, or other customer interactions. The platform includes reporting tools for monitoring review request delivery, engagement, and conversion performance. Review removal functionality enables users to submit and track requests concerning fake, inappropriate, or policy-violating reviews through supported workflows. Its Verified Reviews API supports first-party review collection, human verification, content moderation, and publication using verification standards defined by the participating platform. Shout About Us allows partners to combine these capabilities through modular integrations or branded interfaces while the service manages review site connectivity, API maintenance, data processing, and supporting infrastructure.

What is AreTheyHappy?

AreTheyHappy offers a comprehensive online solution designed to streamline various tools that hospitality brands focused on growth utilize for enhancing their digital presence. * Management of Reviews * Administration of Social Media * Collaboration among Teams and automated task updates * Intelligent ticketing surveys * Reporting that is automated The adaptable AreTheyHappy dashboard employs hospitality-specific artificial intelligence to discern vital trends, track influencer engagement, gather customer feedback, and conduct thorough sentiment analysis. Review tagging is meticulously tailored to specific elements such as food, ambiance, and service quality. With a single, powerful, and user-friendly toolkit, you can effectively manage all your teams, whether they are in the office or on-site. This integration fosters alignment among marketing, operations, and frontline staff. Your team can craft exceptional customer experiences through the seamless integration of platforms like Facebook, Instagram, and Twitter, ensuring a cohesive online presence. Begin your journey with a complimentary 14-day trial to explore the features and benefits firsthand.

Media

Media

Integrations Supported

Facebook
Yelp
Google

Integrations Supported

Facebook
Yelp
Facebook Messenger
Formitable
Google Business Profile
Instagram
Microsoft Outlook
Tablemanager
Tripadvisor
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Trial Offered?

Pricing Information

€49/location/month
Essential
All basic features to monitor the online reputation of your business

Professional
More powerful features for a growth-focused business.

Enterprise
Are you a brand with more than 50 locations? Contact us for a tailored solution.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Shout About Us

Date Founded

2012

Company Location

United States

Company Website

www.shoutaboutus.com

Company Facts

Organization Name

AreTheyHappy

Date Founded

2017

Company Location

Belgium

Company Website

www.aretheyhappy.com/en

Categories and Features

Review Management

Not specified

Categories and Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Review

Not specified

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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