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What is SightMill?

SightMill provides survey software focused on Net Promoter Score (NPS) that enables organizations to effectively gather, analyze, and respond to customer feedback, ultimately enhancing their products and services. This platform is versatile enough to cater to both large multinational corporations and emerging startups, delivering adaptable solutions for customer insights and employee satisfaction. With its user-friendly design and dedicated support team, SightMill offers significant value to its users. You can distribute feedback surveys through various channels such as email, SMS, or even during training events. The software allows for automation by integrating with your existing CRM or helpdesk systems and supports multiple languages for global usage. You can start collecting valuable feedback immediately by taking advantage of their free trial offer.

What is Proxime?

Empowering customers to influence your products is essential for business success. Although it's often said that the customer is always right, their opinions frequently go unheard. At Feedis, we strive to elevate consumer feedback, ensuring that every customer experience is acknowledged and addressed. Businesses should place a greater emphasis on feedback rather than just focusing on sales; and if the volume of feedback seems daunting, our advanced AI algorithms are designed to assist. The feedback channels that companies possess are valuable resources waiting to be utilized, and our AI can meticulously analyze reviews to extract vital insights that highlight the improvements your clients desire. Through Proxime, an AI-driven SaaS solution, we consolidate all feedback, integrate smoothly with your productivity tools, and harness the latest innovations in artificial intelligence and natural language processing to discern emotions and track quantitative insights in real time. This comprehensive strategy not only deepens your understanding of customer preferences but also fosters innovation and enhances satisfaction in your product offerings, ultimately leading to a more engaged customer base. By actively listening and acting on customer feedback, businesses can cultivate stronger relationships and build loyalty.

Media

Media

Integrations Supported

Google Analytics
Slack
Stackreaction
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$30 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

SightMill

Date Founded

2017

Company Location

United Kingdom

Company Website

sightmill.com

Company Facts

Organization Name

Feedis

Company Location

France

Company Website

feedis.io

Categories and Features

Customer Engagement

Analytics
Communication Management
Feedback Collection

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Experience Management

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Not specified

SMS Survey

Analytics / Reporting
Contact Management
Customizable Templates
Keyword Tracking
Scheduled Messaging
Survey Builder
Template Management

Survey

Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey
Supports Audio / Images / Video

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

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