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What is Silverbear?

Silverbear proudly stands as the leading Microsoft partner for membership and non-profit organizations throughout the UK and Ireland. Our robust digital platform, powered by Microsoft Dynamics 365, the Dataverse, and Azure, provides outstanding engagement for over seventy organizations that together cater to 4.2 million members. Annually, we manage more than £440 million in subscriptions, donations, and payments securely, which plays a crucial role in supporting our clients' membership initiatives. We are dedicated to making significant investments in product development, ensuring that our membership management solution remains the benchmark in the industry. Discover how Silverbear's platform was instrumental in supporting the Royal College of Nursing during the Covid-19 pandemic and continues to advance their mission. With Silverbear, you will benefit from a committed team of consultants, developers, and project managers who will assist you at every step of your digital transformation journey, making sure you meet your organizational objectives with success. Our comprehensive approach guarantees that we not only meet but exceed our clients' expectations in the dynamic landscape of membership management.

What is AC MemberSmart?

MemberSmart is a comprehensive software solution for association and membership management, designed on the Salesforce platform to support professional associations, nonprofits, and membership groups in streamlining and improving their member-related operations in a unified system. By consolidating various elements such as member information, engagement analytics, financial transactions, event management, communications, and self-service functionalities into Salesforce, it creates a cohesive membership journey that diminishes data fragmentation and lessens the reliance on manual processes. The software allows organizations to efficiently manage crucial workflows like member onboarding, renewals, payments, and personalized reminders, providing a holistic perspective on each member's involvement and contributions that aids in strategic planning and enhances retention rates. Furthermore, it offers robust event management capabilities for numerous formats—including in-person, virtual, or hybrid setups—and supports online shopping and donation processing, while also featuring extensive job listings and professional directories. It actively promotes community interaction through group discussions and targeted messaging, ensuring that organizations can build stronger relationships and improve member satisfaction. Ultimately, MemberSmart equips organizations with the essential tools to thrive in a competitive landscape, fostering a more engaged and satisfied membership base.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Silverbear

Date Founded

2000

Company Website

www.silverbear.com

Company Facts

Organization Name

AC MemberSmart

Date Founded

2008

Company Location

United Kingdom

Company Website

membersmart.ai/membersmart/

Categories and Features

Membership Management

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Categories and Features

Membership Management

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

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