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What is SimpleCity?

Our committed support team brings a wealth of knowledge in the urban sector, guaranteeing that you receive timely and valuable help to make your tasks more manageable. In addition to our support offerings, we also provide our clients with a Client Portal that features an extensive Knowledge Base, User Groups, hands-on training sessions, and personalized Learning Journeys that can be pursued at your own pace. At gWorks, we are dedicated to empowering you with essential skills, as we believe in enabling your journey towards greater self-sufficiency. We are always looking to maximize educational opportunities that can elevate our clients' capacities. Every new city implementation comes with practical training, highlighting our dedication to providing local governments with intuitive software supported by our extensive expertise and customer service that prioritizes your success. Furthermore, gWorks delivers an array of Professional Services tailored to help local governments optimize their operations, gather crucial data, digitize maps, manage budgeting, and much more to ensure they are well-prepared for the future. By emphasizing both technological and educational support, we not only enhance individual skills but also cultivate a cooperative atmosphere that positively impacts the overall effectiveness of local governance. Our comprehensive approach ensures that clients are not just equipped with tools but also with the confidence and knowledge to use them effectively.

What is NovoGov?

NovoGov gives local government leaders real visibility into the work their teams perform every day. The cloud platform connects work orders, infrastructure and municipal asset management, maintenance, code enforcement, permitting and licensing, inspections, and solid waste, so nothing falls through the cracks and every task is accounted for. Because the system is fully mobile, crews record work where it happens, attaching photos and documents, scanning barcodes, and capturing GPS without returning to the office. Built-in GIS mapping integrates with Esri ArcGIS, while detailed cost capture for labor, parts, and FEMA or grant funding supports budgeting and reimbursement. An online citizen portal lets residents submit requests and follow their status at any time, strengthening trust with the community. Configurable fields, consistent interfaces, and on-demand video tutorials and user guides make it easy to adopt across departments. Founded in 1999, Novo Solutions has focused on the public sector for over two decades. Request a demo to receive quote-based pricing.

Media

Media

Integrations Supported

Integrations Supported

ArcGIS
ArcGIS CityEngine

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing is quote-based and tailored to each organization's size and modules. Request a demo for a quote.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

gWorks

Date Founded

1999

Company Location

United States

Company Website

www.gworks.com/solutions/simplecity/

Company Facts

Organization Name

Novo Solutions

Date Founded

1999

Company Location

United States

Company Website

novosolutions.com

Categories and Features

Government

Budgeting & Forecasting
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Taxation & Assessment
Utility Billing

Categories and Features

Customer Service

Not specified

Facility Management

Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management

Help Desk

Not specified

IT Asset Management

Not specified

Maintenance Management

Asset Tracking
Inventory Management
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Inventory Management
Work Order Management

Public Works

Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

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