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ROLLERROLLER is dedicated to helping attractions and leisure venues operate more efficiently and grow revenue. With over 3,000 customers in 30+ countries—including well-known brands such as Sky Zone, We Rock the Spectrum, American Dream, Flip Out, Oxygen, and Jumpsquare—we’ve built a platform that reflects the real-world needs of the industry. We work with a diverse range of venues, from play centers and climbing gyms to amusement parks, bowling centers, zoos, and aquariums. As a complete venue management solution, ROLLER brings together everything operators need to run their business in one place. Our platform combines online ticketing, POS, membership management, payments, and waivers to reduce complexity and improve efficiency. By connecting every part of the guest journey, ROLLER helps businesses increase revenue, streamline operations, and deliver better experiences at scale.
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The benefits of a technologically advanced, innovative venue are extensive, positively impacting both the business and its local community. With our Customized Knowledge Bot, you can meet your customers' needs more quickly than ever! Utilizing machine learning, we offer automated support that not only Saves Time & Money but also Enhances Sales & Satisfaction. Our AI platform simplifies order processing and boosts efficiency by addressing initial customer inquiries and guiding them seamlessly through the online purchasing experience, all while promoting Social Distancing. Managing customer interactions across various channels can be daunting; however, our AI system actively engages with customers and provides responses on your behalf across all social media platforms, allowing you to focus on other essential tasks. This prompt engagement and resolution of questions significantly elevate overall customer satisfaction. As a result, when clients feel pleased with your services, their loyalty to your brand naturally strengthens, cultivating a solid relationship with your audience and enhancing your market reputation. Moreover, this proactive approach not only aids in retaining customers but also encourages them to share their positive experiences with others, leading to an organic growth in your customer base.
What is Joinways?
Joinways is a CRM and event management platform created for venues that want to turn incoming event inquiries into organized, quoted, and confirmed bookings with minimal manual data entry. It is designed for reception halls, restaurants, rooftops, historic estates, unique venues, cultural spaces, museums, convention centers, seminar rooms, hotels, and resorts. The platform captures inquiries from email, web forms, marketplaces, messaging tools, and other sources, then extracts key information into structured records. It identifies details such as the contact person, company, event date, hours, guest count, budget, event type, conditions, deadlines, catering needs, AV requirements, atmosphere, access constraints, and logistics. This gives teams a clear view of each opportunity from the first message without copying details into spreadsheets or separate files. Joinways prepares quotes using the venue’s own templates, prices, terms, and workflows so staff can review, edit, and send professional proposals quickly. It also tracks quote status, signatures, follow-ups, reminders, confirmations, and function sheets so no inquiry is left unmanaged. The visual planner helps teams see availability by week, month, room, or venue, including confirmed events, optioned dates, and open slots. Joinways centralizes clients, companies, emails, activities, reports, and event records so the whole team works from the same current information. It integrates with tools such as Gmail, Outlook, calendars, Teams, WhatsApp, Slack, Stripe, SignatureAPI, OpenAI, LinkedIn, Instagram, and PMS systems for availability consistency. With automated extraction, shared planning, quote management, online signatures, follow-up reminders, and event documentation, Joinways helps venues own customer relationships while automating the operational work behind them.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
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API Availability
API Availability
Pricing Information
Pricing not provided
Free Version
Pricing Information
$49/month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Simplify Reality
Date Founded
2017
Company Location
United States
Company Website
simplifyreality.com
Company Facts
Organization Name
Joinways
Date Founded
2026
Company Location
France
Company Website
joinways.app
Categories and Features
Customer Service
Appointment Management
Queue Management