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What is Sinch?

Engage with your customers in unprecedented ways across every available channel. Utilizing CPaaS and APIs for SMS, Voice, Video, and Verification, you can connect with any mobile device around the world within seconds. By fostering meaningful interactions with your customers, you can dramatically boost webshop orders, as evidenced by our partnership with a leading telecommunications company that implemented an intuitive online chatbot. Furthermore, we supported a well-known automotive company in re-engaging potential buyers who had previously been unresponsive to emails, which resulted in remarkable outcomes from their customized Rich SMS campaign. Are your clients forgetting crucial appointments? By introducing interactive SMS reminders, not only will you assist them, but you'll also improve your revenue streams. Our solutions are trusted by developers globally, enabling you to build with confidence and enhance your business with minimal code. By deepening your connections with customers and enriching their experience at every point of contact, you will ultimately foster increased satisfaction and loyalty. Don't miss the chance to revolutionize your customer interactions—seize the opportunity to elevate your business and witness its remarkable growth. Embrace innovative communication strategies that can redefine your customer relationship management.

What is HORISEN Omnichannel Router?

The HORISEN Omnichannel Router is an all-inclusive solution designed for routing and orchestrating messages, specifically crafted for telecom operators, CPaaS providers, messaging companies, and any entity seeking to enhance customer interactions across diverse platforms. It features a unified API and a routing framework that effectively manages incoming and outgoing communications via channels like SMS, RCS, WhatsApp Business, Telegram, Instagram, Facebook Messenger, and email. This integration allows teams to efficiently centralize their channel connections, set up routing protocols and fallback plans, and monitor multiple channels and accounts, while also enabling customer notifications, order and delivery updates, banking alerts, one-time passcodes, transaction confirmations, two-way messaging, chatbot functionalities, and personalized marketing journeys. The system offers flexibility by being available as a cloud-based service or for on-premise installation, granting organizations the ability to seamlessly incorporate messaging capabilities into their existing systems and improve their CPaaS or SaaS offerings. Furthermore, the platform's adaptability ensures that businesses can quickly modify their communication strategies to effectively address the changing demands of their customers. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections between businesses and their clientele.

Media

Media

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Integrations Supported

Axis LMS
Bloomreach
Boost.ai
Comarch Loyalty Marketing Platform
Cordial
Digitail
Facebook Messenger
Inya.ai
MessageMedia
Operata
Rayven
Retainly
RevenueBase
SAP Store
SMS Gatez
Sinch Contact Pro
Solutions by Text
SuprSend
WhatsApp

Integrations Supported

Google Business Messages

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Sinch

Date Founded

2008

Company Location

Sweden

Company Website

www.sinch.com

Company Facts

Organization Name

HORISEN

Date Founded

2001

Company Location

Switzerland

Company Website

www.horisen.com

Categories and Features

Bulk SMS

Not specified

Chat SDK & API

Not specified

Communication APIs

Not specified

SMS Gateways

Not specified

SMS Marketing

Not specified

Categories and Features

Messaging

Not specified

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