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What is Skalin?

Skalin is the Customer Success Platform built for B2B SaaS mid-market teams that want to protect revenue and grow their accounts without a months-long implementation. Designed for Customer Success teams of 1 to 15 people, Skalin centralizes every customer signal — product usage, interactions, support, billing — into one 360° view, and uses AI to turn that data into clarity. The self-calibrating Smart Health Score flags accounts at risk of churn before renewal conversations go wrong. Skalin AI prepares meetings and answers account questions in seconds, while automated Playbooks keep your team proactive. Where enterprise platforms like Gainsight or Planhat demand three to six months and a dedicated admin, Skalin is live in under a month, setup included. Rated 4.9/5 on G2 and Capterra, it's the only French platform in its category. Transparent public pricing from €569/month.

What is Exeechain?

Exeechain is a groundbreaking platform aimed at enhancing customer success for B2B SaaS teams, utilizing advanced AI capabilities to forecast customer churn a full month in advance, automate quarterly business reviews, and execute retention strategies, all achievable in just 15 minutes and priced from $299 monthly. Unlike competitors such as Gainsight or ChurnZero, Exeechain is inherently designed with AI technology, offering customers a daily health score between 0 and 100, accompanied by detailed insights into the three primary risk factors impacting their accounts. Its sophisticated churn prediction system harnesses behavioral signals from a range of platforms, such as Stripe, Salesforce, HubSpot, Slack, Zendesk, Intercom, Mixpanel, Snowflake, and BigQuery, enabling the platform to initiate automated retention measures as soon as any risks are detected. Among its standout features are AI-driven churn forecasting, thorough customer health evaluations, automated QBRs, retention playbooks, champion tracking, revenue forecasting, an AI Copilot for an improved user experience, anomaly detection, and tools for competitive analysis. Additionally, Exeechain provides its services at an astonishing 80% lower cost than both Gainsight and ChurnZero, with no concealed implementation fees, while also maintaining compliance with SOC 2 Type II and GDPR regulations, along with a remarkable 99.99% uptime guarantee. This unique blend of affordability, state-of-the-art technology, and robust support mechanisms makes Exeechain an attractive option for businesses dedicated to improving customer retention and achieving long-term success in a competitive market. By choosing Exeechain, companies can not only safeguard their customer base but also strategically enhance their overall business performance.

Media

Media

No images available

Integrations Supported

Chargebee
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Microsoft Outlook
Mixpanel
Pendo
Pipedrive
Salesforce
Segment
Sellsy
Slack
Stripe
Zapier
Zendesk

Integrations Supported

Chargebee
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Microsoft Outlook
Mixpanel
Pendo
Pipedrive
Salesforce
Segment
Sellsy
Slack
Stripe
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

569€/month
Skalin offers transparent, public pricing — a rarity in a category dominated by quote-only vendors.

The Scale plan starts at €569/month (billed annually) and includes the full platform: the AI-powered Smart Health Score, automated Playbooks, the 360° Customer View, Skalin AI, analytics, and the complete API. It comes with 5 CSM seats, unlimited read-only licenses, and onboarding included — with a dedicated CSM to get your team live in under a month, no setup fees.

Additional CSM seats and optional add-ons — such as the Client Portal, expansion pipeline, and team tracking — are available for larger or more mature CS organizations.

Skalin does not offer a free version or a free trial.
Free Version
Free Trial Offered?

Pricing Information

$299/month/user
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Skalin

Company Location

France

Company Website

www.skalin.io

Company Facts

Organization Name

Exeechain

Date Founded

2025

Company Location

Nepal

Company Website

exeechain.com

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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