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What is SkyHistory?

SkyHistory serves as an effective chat history manager specifically designed for Skype, enabling users to store, organize, and filter their conversations while also providing a search function based on dates. This application simplifies the process of sifting through your Skype chat history with its intuitive filter and search tools. Users have the capability to export their Skype chat history into Excel CSV format, enhancing data management. The bookmarking feature allows for the preservation of crucial messages that hold significant value. Additionally, SkyHistory categorizes chats using a built-in calendar that organizes conversations by date, month, and year, creating a comprehensive database for all your Skype messages. Accessing important messages becomes effortless with this tool, and users can swiftly bookmark chats for quick retrieval. As an exceptional viewer for Skype chat history, SkyHistory’s free version permits chronological searches or those filtered by Skype username, making it a versatile option for users looking to manage their chat records effectively. Ultimately, SkyHistory provides a user-friendly solution for keeping track of valuable Skype conversations over time.

What is Instant Chime?

Quickly launch a cloud-based Instant Chime application with our expert assistance, typically ready to go in less than 24 hours. Transform your service desk and support teams, empowering your IT service desk agents to excel in their roles. Channel both internal and external instant messaging click-to-chat requests from your website or other platforms directly to your sales or support teams, making the most of your Microsoft O365 subscription. Boost agent productivity and knowledge management by allowing them to handle multiple chat interactions simultaneously, ensuring they are resolved efficiently. Enhance your ability to manage cases with fewer resources while decreasing average response times. Enable connections between employees or customers and agents from any location via Microsoft Skype for Business. Utilize your existing Microsoft Skype for Business (S4B) accounts to direct incoming service or sales inquiries, creating seamless web chats between S4B and your platform. This cutting-edge solution not only optimizes communication but also cultivates a more agile support environment, leading to improved customer satisfaction. With our system, your organization can expect a notable increase in overall efficiency and responsiveness.

Media

Media

Integrations Supported

Skype
Microsoft Teams
Slack
e-bot7

Integrations Supported

Skype
Microsoft Teams
Slack
e-bot7

API Availability

Has API

API Availability

Has API

Pricing Information

$18.98 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Scand

Date Founded

2000

Company Location

Belarus

Company Website

skyhistory.scand.com

Company Facts

Organization Name

Instant Technologies

Date Founded

2002

Company Location

United States

Company Website

www.addchime.com/index.html

Categories and Features

Archiving

Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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