Ratings and Reviews 7 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • kama.ai Reviews & Ratings
    9 Ratings
    Company Website
  • StackAI Reviews & Ratings
    55 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,801 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    295 Ratings
    Company Website
  • Introw PRM Reviews & Ratings
    122 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • Haystack Reviews & Ratings
    292 Ratings
    Company Website
  • Fathom Reviews & Ratings
    7,880 Ratings
    Company Website
  • UptimeRobot Reviews & Ratings
    880 Ratings
    Company Website

What is Slaask?

Introducing the ultimate app for customer service tailored specifically for Slack users. This innovative platform consolidates all communications from your team and clients into a single, centralized hub. Our dedicated product and support team focus exclusively on the Slack ecosystem, reflecting our deep commitment to enhancing customer messaging within this environment. No other company can match our unwavering dedication to this specialized niche. Slack is ingrained in our identity as a business, and notably, we are the first company to be fully funded while exclusively operating within Slack. You can engage with prospects and clients across various channels—whether through your website, social media, mobile apps, or email—directly in Slack! It is essential for businesses to adapt to where their customers are, rather than forcing customers to adapt to them. If your aim is to streamline customer communications and provide your team with a unified control center, then Slaask is the perfect solution for you. Not only is Slaask an outstanding tool for customer messaging, but it also empowers you to design a customized chatbot that harmonizes with your brand identity, further enhancing the customer interaction experience. By choosing Slaask, you will transform the way your organization engages with its audience in today's digital landscape while ensuring a more personalized approach to customer service.

What is ClearFeed?

ClearFeed is an AI-enhanced support platform that integrates with Slack, merging the capabilities of a helpdesk with the collaborative features of Slack. 1. Utilize Slack as a central command center for handling requests effectively. 2. Transforming customer inquiries into actionable tickets allows for prompt responses. 3. Leverage automated knowledge bases to support numerous clients. 4. The conversational ticketing feature in Slack streamlines support for employees. 5. Customer Success and Support Teams can operate seamlessly within the Slack environment. 6. Enhance accountability and improve response times significantly. 7. Oversee and manage customer inquiries from a unified Slack channel for better organization. 8. Ensure that your team stays synchronized across various platforms and tools. 9. Increase productivity through AI-assisted responses and structured knowledge resources. 10. Achieve smooth integration with current tools to facilitate efficient two-way communication. 11. This cohesive approach fosters a more responsive support system, ultimately enhancing customer satisfaction.

Media

Media

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
Jira
Salesforce
Slack
Zendesk
Autotask PSA
Baremetrics
Dialogflow
Google Analytics
HappyFox
Jira Work Management
Kit
Mailjet
Median Cobrowse
Stackreaction

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
Jira
Salesforce
Slack
Zendesk
ClickUp
Intercom

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$24 per month
ClearFeed offers pricing plans to meet different business needs, focusing on internal and external helpdesk functionalities, as well as integrations with Slack.

Internal Helpdesk Plans:

1. Starter Plan: $24 per user per month
2. Professional Plan: $49 per user per month
3. Enterprise Plan: Custom pricing for larger organizations with more than 200 Slack channels

External Helpdesk Plans:

1. Starter Plan: $40 per month for 10 Slack channels
2. Professional Plan: $80 per month for 10 Slack channels
3. Enterprise Plan: Custom pricing based on specific needs and number of Slack channels

Integration Product Pricing:

1. Starter Plan: $49 per month for 250 tickets
2. Professional Plan: $89 per month for 250 tickets
3. Enterprise Plan: Custom pricing based on requirements

There is also a 15% discount for businesses that choose to pay annually.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Slaask

Date Founded

2015

Company Location

United States

Company Website

slaask.com

Company Facts

Organization Name

ClearFeed

Date Founded

2021

Company Location

Bangalore, India

Company Website

clearfeed.ai/

Categories and Features

Chatbot

Not specified

Conversational Marketing

Audience Segmentation
Chatbot
Group Messaging
Lead Distribution
Lead Qualification
Mobile Messaging
Video Chat

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Self Service Portal
Surveys & Feedback

Categories and Features

Customer Service

Alerts / Escalation
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Virtual Assistant
Workflow Management

Popular Alternatives

Popular Alternatives