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What is Slaask?

Introducing the ultimate app for customer service tailored specifically for Slack users. This innovative platform consolidates all communications from your team and clients into a single, centralized hub. Our dedicated product and support team focus exclusively on the Slack ecosystem, reflecting our deep commitment to enhancing customer messaging within this environment. No other company can match our unwavering dedication to this specialized niche. Slack is ingrained in our identity as a business, and notably, we are the first company to be fully funded while exclusively operating within Slack. You can engage with prospects and clients across various channels—whether through your website, social media, mobile apps, or email—directly in Slack! It is essential for businesses to adapt to where their customers are, rather than forcing customers to adapt to them. If your aim is to streamline customer communications and provide your team with a unified control center, then Slaask is the perfect solution for you. Not only is Slaask an outstanding tool for customer messaging, but it also empowers you to design a customized chatbot that harmonizes with your brand identity, further enhancing the customer interaction experience. By choosing Slaask, you will transform the way your organization engages with its audience in today's digital landscape while ensuring a more personalized approach to customer service.

What is Commons?

Save yourself the hassle of spending 3-4 minutes every time you want to connect with your coworkers; now, you can do it with just a single click. Make sure your availability for brief discussions is easily visible, and automatically activate "Do Not Disturb" mode when you are busy. Join our community to learn and grow together as we explore the evolving landscape of work. If you use Slack, creating a Commons account is a breeze—just click "Continue with Slack." By incorporating the Commons app into your Slack workspace, you can invite your colleagues, send messages from Commons, and utilize various other features. It’s advisable to invite team members you often communicate with, as we strive to make Commons exceptionally user-friendly for your group. With the Slack sign-in feature, you can bypass the hassle of setting up a new account and managing multiple login credentials, making it effortless for everyone in your Slack workspace to access your Commons space. Furthermore, you can schedule meetings directly from Commons and send invitations to your colleagues when needed, ensuring that collaboration is not only enhanced but also communication is streamlined across your organization. This integration fosters a more connected work environment, allowing for smoother interactions and better teamwork overall.

Media

Media

Integrations Supported

Slack
Cerb
ConnectWise ScreenConnect
Drupal
Facebook
Google Analytics
Groove
Help Scout
HubSpot Customer Platform
Jira Service Management
Jira Work Management
Kit
Mailchimp
Mailjet
Median Cobrowse
Stackreaction
Stripe
Teamleader
Zapier
Zendesk

Integrations Supported

Slack
Cerb
ConnectWise ScreenConnect
Drupal
Facebook
Google Analytics
Groove
Help Scout
HubSpot Customer Platform
Jira Service Management
Jira Work Management
Kit
Mailchimp
Mailjet
Median Cobrowse
Stackreaction
Stripe
Teamleader
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15 per employee
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Slaask

Date Founded

2015

Company Location

United States

Company Website

slaask.com

Company Facts

Organization Name

Commons

Date Founded

2020

Company Website

www.commons.so/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

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