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What is SlickText?

SlickText stands out as the leading platform for text messaging, having transformed the way businesses leverage this communication tool since its inception in 2012. With its award-winning software, SlickText serves more than 40,000 clients across North America, including prominent names like ESPN and FedEx. The company operates out of two main locations: Jamestown, NY, and Nashville, TN. To discover more about its offerings, you can explore slicktext.com, where you’ll find various resources and information about their services. This platform not only enhances customer engagement but also helps businesses gain a significant edge in the competitive market.

What is InTheChat?

InTheChat serves as an all-encompassing digital marketing customer service platform tailored for major corporations. Esteemed companies such as JPMorgan Chase, Mayo Clinic, and Universal Studios Florida utilize InTheChat to ensure smooth communication with their clientele across multiple channels, such as SMS, social media, live chat, email, instant messaging, and chatbots. The platform also boasts sophisticated enterprise functionalities, including comprehensive performance analytics, secure authentication protocols, text analysis options, and skills-based routing, all aimed at enhancing customer engagement. By providing this extensive array of tools, InTheChat empowers organizations to efficiently handle customer inquiries and maintain a high standard of service quality. Furthermore, its user-friendly interface makes it accessible for businesses seeking to optimize their customer interactions.

Media

Media

Integrations Supported

AWeber
ActiveCampaign
Campaign Monitor
Constant Contact
Drip
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Keap
Mailchimp
Make
Meta Ads
Pinterest Ads
Salesforce
Shopify
Slack
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$29.00/month
Starts at $29/month for 500 credits that rollover. Contact us for annual plan discounts.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

SlickText

Date Founded

2012

Company Location

United States

Company Website

www.slicktext.com

Company Facts

Organization Name

InTheChat

Date Founded

2010

Company Location

Canada

Company Website

inthechat.com

Categories and Features

Bulk SMS

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder

Categories and Features

Bulk SMS

Not specified

Call Center

Blended Call Center
Call Logging
Escalation Management
Inbound Call Center
Outbound Call Center
Real-time Chat
Reporting/Analytics

Chatbot

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Live Chat

Customer Experience

Action Management
Analytics
Dashboard
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Customer Service

Alerts / Escalation
Live Chat
Performance Metrics

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Social Media Marketing

Analytics
Contact Management
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Text Analytics

Not specified

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