Smaply
4.5 out of 5 starsMiro
4.7 out of 5 starsRatings and Reviews 8 Ratings
Ratings and Reviews 121 Ratings
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What is Smaply?
Smaply is an innovative software solution designed for journey mapping that offers enhanced flexibility, customization options, and comprehensive Journey Management features. This tool facilitates the creation of detailed customer journey maps while allowing users to dissect the customer experience at each step. Users can enrich each touchpoint with vital elements, visualizing the journey through images, text, emotions, KPIs, and various metrics. By incorporating pain points, potential solutions, and new opportunities, users can obtain insights more efficiently. Additionally, the portfolio graph within the workspace allows for effective tracking, ensuring that users maintain an overview and can prioritize tasks effectively. As a result, journey maps are not merely seen as deliverables; instead, they become integral to the service development process, positioning journey mapping at the heart of organizational strategies. This shift underscores the importance of understanding customer experiences in driving business success.
What is Miro?
Miro is designed to align your team's thinking seamlessly. As a virtual whiteboard and collaboration platform, it enhances the cooperative efforts of cross-functional teams in generating exceptional outcomes. Unlike video conferencing tools, Miro focuses solely on facilitating collaboration among team members who may be spread across different locations and time zones, ensuring that they can effectively share and develop their ideas even when not physically together. This platform boasts over 200 ready-to-use templates for idea capture and visualization, along with features such as comments, chat, screen sharing, and integration with widely-used business applications. Additionally, Miro AI acts as a powerful catalyst for your team, allowing you to maximize your creativity and efficiency beyond previous limits. By leveraging Miro AI, you can transform your innovative concepts into reality, making it an essential resource for enhancing your team's collaborative spirit and inventive potential. With Miro, the future of teamwork is bright and full of endless possibilities.
Integrations Supported
Asana
Azure DevOps
Figma
Jira
Microsoft 365
Microsoft OneDrive
Trello
YouTube
Integrations Supported
Asana
Azure DevOps
Figma
Jira
Microsoft 365
Microsoft OneDrive
Trello
YouTube
BasicOps
Cisco Webex
API Availability
API Availability
Has API
Pricing Information
€390.00/year
We offer 4 pricing tiers:
- free plan
- repository (€390.00/year)
- framework (€690.00/year)
- governance (€990.00/year)
Also we offer a discount for NGOs, educational purposes, and public services.
- free plan
- repository (€390.00/year)
- framework (€690.00/year)
- governance (€990.00/year)
Also we offer a discount for NGOs, educational purposes, and public services.
Free Version
Free Trial Offered?
Pricing Information
$8 per month
$10 per month if paid monthly
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Smaply
Date Founded
2012
Company Location
Austria
Company Website
www.smaply.com
Company Facts
Organization Name
Miro
Date Founded
2011
Company Location
United States
Company Website
miro.com
Categories and Features
Business Process Management
Collaboration
Process Mapping
Process Modeling & Design
Visual Workflow Management
Customer Data Platforms (CDP)
Customer Profiles
Data Integration
GDPR Compliance
Customer Experience
Analytics
Dashboard
Feedback Management
Knowledge Management
Customer Journey Mapping Tools
Collaboration
Customer Profiles
Data Import / Export
Templates
Customer Satisfaction
Feedback Collection
Customer Success
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Onboarding
Experience Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Personalization
Customer Profiles
Experience Management
Product Analytics
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
UX
Prototyping
User Journeys
User Research
Categories and Features
Advertising Agency
Collaboration
Document Management
File Sharing
Project Management
Task Management
Agile Project Management Tools
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Supports Scrum
Team Management
Workflow Management
AI Design
Not specified
AI Diagram Generators
Not specified
AI Productivity
Not specified
AI Tools
Not specified
App Design
Collaboration
Design Templates
Drag & Drop
Feature Library
Prototyping
Visual Interface
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Content Management
Project Management
Real Time Editing
Task Management
Video Conferencing
Content Collaboration
Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process
Customer Journey Mapping Tools
Attribution Modeling
Collaboration
Data Import / Export
Predictive Analytics
Templates
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Design Collaboration
Not specified
Design Feedback
Not specified
Diagram
Data Import / Export
Drag & Drop
Flowchart
For Developers
Mind Map
Multi-User Collaboration
Organizational Charting
Templates
Flowchart
Collaboration
Diagramming
Organizational Charting
Process Mapping
Templates
Text to Chart
Flyer Maker
Not specified
Gantt Chart
Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates
Idea Management
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Innovation
Collaboration
Discussion Threads
Engagement Monitoring
Evaluation Workflow
Feedback Management
Gamification
Idea Ranking
Ideation / Crowdsourcing
Open Innovation
Polls / Voting
Trend Tracking
IT Project Management
Issue Management
Prioritization
Product Roadmapping
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Kanban
Collaboration Tools
KPI Monitoring
Milestone Tracking
Multi-Board
Project Planning
Supports Scrum
Task Management
Meeting
Not specified
Mind Mapping
Brainstorming
Flowchart
Presentation Tools
Project Planning
Templates
Org Chart
Collaboration
Data Import / Export
Drag & Drop
Interactive Elements
Photos / Images
Publishing / Sharing
Templates
Process Documentation
Not specified
Process Mapping
Not specified
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Workflow Management
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Prioritization
Requirements Management
Workflow Management
Productivity
Collaboration
Document Creation
File Sharing
Notes Management
Presentation Tools
Project Management
Task Management
Project Management
Agile Methodologies
Collaboration Tools
Gantt Charts
Idea Management
Kanban Board
Portfolio Management
Project Planning
Agile Methodologies
Collaboration Tools
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Prototyping
Animation
Collaboration
Drag & Drop
Software Prototyping
Templates
UI Prototyping
UX Prototyping
Usability Testing
Version Control
Remote Work
Collaboration
Live Chat
Meeting Management
Project Management
Remote Access
Task Management
Video Chat
Retrospective
Not specified
Screen Sharing
Desktop / Browser Sharing
Scrum
Backlog Management
Collaboration Board
Iteration Management
Release Planning
Roadmapping
Sprint Planning
Task Management
Strategic Planning
Budgeting & Forecasting
Dashboard
Goal Setting / Tracking
Idea Management
KPIs
Modeling & Simulation
Roadmapping
Scenario Planning
Scorecards
Task Management
Collaboration
Gantt Charts
Mobile Access
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
UI Design
Not specified
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Visual Collaboration
Not specified
Whiteboard
Not specified
Wireframe
Collaboration
Desktop Interface
Drag & Drop
Feedback Management
Interactive Elements
Mobile Interface
Mockup Creation
Page Linking
Presentation Tools
Prototype Creation
Revision History
Screen Capture
Wireframe Creation
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations