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What is Smarsh?

Smarsh is an AI-first, cloud-native communications intelligence platform designed for highly regulated environments. It captures, preserves, and analyzes communications data across voice, video, email, mobile, chat, and digital collaboration tools. The platform supports compliance with regulations such as SEC, FINRA, MiFID II, and FCA. AI-driven surveillance proactively detects risks like insider trading, market manipulation, and behavioral misconduct. Centralized archiving preserves data in native formats to ensure legal defensibility. Advanced search and analytics surface insights buried within billions of messages. Smarsh accelerates eDiscovery by providing fast, targeted access to communications data. Its open API architecture enables seamless integration across compliance, legal, and IT workflows. Hyperscalable cloud infrastructure supports enterprise-grade deployments with ease. Multi-layered security ensures encryption both in transit and at rest. The platform serves enterprises, financial firms, and public sector organizations. Smarsh empowers organizations to reduce risk, maintain compliance, and unlock value from their communications data.

What is Arctera Insight Capture?

Arctera Insight Capture offers a comprehensive data capture solution designed to help businesses manage communication data securely and in compliance with industry regulations. The platform integrates with over 120 content sources, including emails, instant messaging, social media, and collaboration tools, ensuring that all data is preserved in full, unaltered context. Arctera Insight Capture incorporates advanced AI capabilities, such as auto-tagging, classification, and OCR, to organize and make data more searchable. With flexible deployment options, businesses can choose cloud or on-premises setups based on their needs. The platform enhances compliance by centralizing data across multiple sources and supporting audit-ready metadata and transparent access. Additionally, by automating the archiving process and filtering out unnecessary data, it helps businesses significantly reduce storage costs while maintaining high security standards. It also helps mitigate risks by offering real-time monitoring and identifying potential compliance issues. For organizations dealing with sensitive communication data, Arctera Insight Capture provides an effective, scalable solution to stay ahead of evolving compliance requirements.

Media

Media

Integrations Supported

Facebook
Google Workspace
Hootsuite
Intulse
LinkedIn
Microsoft Exchange
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Salesforce
Salesforce Agentforce Marketing
Salesforce Marketing Cloud Account Engagement
Skype
Slack
Sprinklr Social
Symphony
WhatsApp
X (Twitter)
Zoom
Zoom Team Chat

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Smarsh

Date Founded

2002

Company Location

United States

Company Website

www.smarsh.com

Company Facts

Organization Name

Arctera

Date Founded

2024

Company Location

United States

Company Website

www.arctera.io/capture

Categories and Features

Archiving

Not specified

Call Recording

Not specified

Cyber Risk Management

Not specified

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

Email Archiving

Access Control
Data Export
Encryption
Retention Management
eDiscovery

File Archiving

Not specified

RegTech

Not specified

Categories and Features

Archiving

Not specified

Data Collection

Not specified

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