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What is Smarsh?

Smarsh is an AI-first, cloud-native communications intelligence platform designed for highly regulated environments. It captures, preserves, and analyzes communications data across voice, video, email, mobile, chat, and digital collaboration tools. The platform supports compliance with regulations such as SEC, FINRA, MiFID II, and FCA. AI-driven surveillance proactively detects risks like insider trading, market manipulation, and behavioral misconduct. Centralized archiving preserves data in native formats to ensure legal defensibility. Advanced search and analytics surface insights buried within billions of messages. Smarsh accelerates eDiscovery by providing fast, targeted access to communications data. Its open API architecture enables seamless integration across compliance, legal, and IT workflows. Hyperscalable cloud infrastructure supports enterprise-grade deployments with ease. Multi-layered security ensures encryption both in transit and at rest. The platform serves enterprises, financial firms, and public sector organizations. Smarsh empowers organizations to reduce risk, maintain compliance, and unlock value from their communications data.

What is OpenText Content Manager?

OpenText Content Manager is a governance-focused enterprise content management (ECM) platform that aids organizations in protecting their data while adhering to privacy regulations. This solution offers a powerful, out-of-the-box software that effectively manages and fosters collaboration on diverse content types, such as documents, records, emails, web content, images, videos, and workflows, thus contributing to the achievement of organizational objectives. It boasts a modern web client with a zero-footprint interface that simplifies key tasks like advanced searches, saved searches, easy check-in and check-out, tagging, task management, and report generation. Additionally, Content Manager integrates effortlessly with leading enterprise applications, including SAP, SAP SuccessFactors, Salesforce, Microsoft 365, and Microsoft Dynamics, thereby breaking down information silos and enhancing the flow of data across business processes. By unifying a variety of content formats and ensuring compliance with regulations, it empowers organizations to effectively refine their information governance strategies. Moreover, the platform's comprehensive capabilities make it an invaluable tool for businesses seeking to enhance operational efficiency and data management.

Media

Media

Integrations Supported

Salesforce
Facebook
Google Workspace
Intulse
LinkedIn
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Moxo
MyRepChat
Salesforce Agentforce Marketing
Salesforce Marketing Cloud Account Engagement
Skype
Squarespace
Symphony
X (Twitter)
Zoom Team Chat

Integrations Supported

Salesforce
Microsoft Dynamics 365
SAP Cloud Platform
SAP SuccessFactors

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smarsh

Date Founded

2002

Company Location

United States

Company Website

www.smarsh.com

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/content-manager

Categories and Features

Archiving

Not specified

Call Recording

Not specified

Cyber Risk Management

Not specified

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

Email Archiving

Access Control
Data Export
Encryption
Retention Management
eDiscovery

File Archiving

Not specified

RegTech

Not specified

Categories and Features

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