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What is Smarsh?

Smarsh is an AI-first, cloud-native communications intelligence platform designed for highly regulated environments. It captures, preserves, and analyzes communications data across voice, video, email, mobile, chat, and digital collaboration tools. The platform supports compliance with regulations such as SEC, FINRA, MiFID II, and FCA. AI-driven surveillance proactively detects risks like insider trading, market manipulation, and behavioral misconduct. Centralized archiving preserves data in native formats to ensure legal defensibility. Advanced search and analytics surface insights buried within billions of messages. Smarsh accelerates eDiscovery by providing fast, targeted access to communications data. Its open API architecture enables seamless integration across compliance, legal, and IT workflows. Hyperscalable cloud infrastructure supports enterprise-grade deployments with ease. Multi-layered security ensures encryption both in transit and at rest. The platform serves enterprises, financial firms, and public sector organizations. Smarsh empowers organizations to reduce risk, maintain compliance, and unlock value from their communications data.

What is OpenText Core Business Communication Archive?

OpenText Core Business Communication Archive is a modern, secure archiving platform designed to help organizations efficiently manage and retain historical electronic communications in compliance with evolving regulatory demands. Supporting over 50 communication sources, including email, Microsoft Teams, Slack, social media, and instant messaging, it provides a unified repository for structured and unstructured data. The platform offers flexible storage policies, allowing indefinite retention or customizable durations based on compliance requirements. Advanced features like proactive message scanning using a customizable glossary, tagging, attachment OCR scanning, and content indexing empower teams to rapidly identify and classify relevant communications. Litigation hold capabilities enable preservation of specific messages for internal reviews or early case assessments, simplifying legal workflows. OpenText leverages unlimited cloud-based storage built on AWS S3 with WORM-compliant technology to ensure data immutability and security. Its intuitive search functionality and data classification tools make eDiscovery faster and more accurate by filtering massive datasets to highlight key evidence. SimplyShare allows secure, instantaneous sharing of datasets with internal or external stakeholders without manual exporting or physical transfers. This scalable, easy-to-administer archive reduces the complexity and costs of managing communication data during audits, legal investigations, and regulatory inquiries. By safeguarding electronic communications, the solution helps mitigate risks, improve compliance, and protect businesses from litigation and regulatory penalties.

Media

Media

Integrations Supported

Constant Contact
Google Workspace
Intulse
LinkedIn
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Moxo
MyRepChat
Salesforce
Salesforce Agentforce Marketing
Salesforce Marketing Cloud Account Engagement
Skype
Slack
Sprinklr Social
WhatsApp
X (Twitter)
Zoom
Zoom Team Chat

Integrations Supported

Carbonite

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Smarsh

Date Founded

2002

Company Location

United States

Company Website

www.smarsh.com

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

cybersecurity.opentext.com/products/continuity-compliance/business-communication-archive/

Categories and Features

Archiving

Not specified

Call Recording

Not specified

Cyber Risk Management

Not specified

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

Email Archiving

Access Control
Data Export
Encryption
Retention Management
eDiscovery

File Archiving

Not specified

RegTech

Not specified

Categories and Features

Archiving

Not specified

Email Archiving

Not specified

Legal Hold

Not specified

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