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What is Smart Hotel Software?

Exceptional products paired with outstanding support. We strive to go above and beyond to ensure you deliver the finest experience for your guests. This applies to all types of businesses, including motels, resorts, and hotels. Regardless of your property's size, we have tailored solutions for you. Our team of implementation specialists will collaborate closely with your staff to confirm that our offerings align with your business needs. We will demonstrate how to utilize our tools effectively, helping you save time while maximizing revenue from each guest interaction. Transitioning to new software can be seamless and stress-free. We stand by our work with a guarantee: if you're not completely satisfied, we will refund your money. Whether you manage motels, resorts, or boutique hotels, we have the right solution for your property. Our comprehensive offerings efficiently handle reservations, deposits, check-outs, guest files, payments, sales, audit reports, and guest folios, ensuring a smooth operation for every aspect of your business. With our support, you can focus on what truly matters—providing an exceptional experience for your guests.

What is GuestJoy?

GuestJoy empowers you to elevate the experiences of your guests according to their specific desires. You can seamlessly establish various engagement points without the hassle of intricate software systems. By providing options for room upgrades, you can significantly increase your revenue. Each guest is afforded the chance to personalize their stay according to their unique preferences. You can craft aesthetically pleasing emails that deliver content specifically designed for each individual. It is crucial to regard every guest as a distinct individual, engaging with them in their preferred language, seeking their preferences, and allowing them to modify their experience. GuestJoy simplifies every aspect of the guest journey, enabling you to achieve remarkable outcomes even with a limited team. We place a strong emphasis on user experience, dedicated to making our platform as straightforward and accessible as possible. Understanding that technological tools can sometimes feel overwhelming, we are always ready to provide assistance when you need it. As soon as you start using GuestJoy, you will notice beneficial changes from day one, and the positive effects will only continue to flourish over time. This commitment to growth makes GuestJoy an indispensable tool for enhancing guest satisfaction.

Media

Media

Integrations Supported

protel MICE
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
QuickBooks Online
Sage 100

Integrations Supported

protel MICE
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
QuickBooks Online
Sage 100

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smart Hotel Software

Date Founded

1990

Company Location

Canada

Company Website

www.smarthotelsoftware.com

Company Facts

Organization Name

GuestJoy

Company Location

Estonia

Company Website

guestjoy.com

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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