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What is Smart Integrity Platform?

The Smart Integrity Platform is an online software solution designed to help organizations adhere to the EU Whistleblowing Directive in Germany as well as the Whistleblower Protection Act. This versatile platform can be tailored to handle patient complaints within the healthcare sector or serve as an effective tool for managing supply chain processes, ensuring compliance and efficiency across various applications.

What is Equiniti Charter?

By integrating our award-winning platform with the extensive expertise in complaint handling and outsourcing from Equiniti Hazell Carr, we have created a comprehensive complaint management solution aimed at promoting teamwork, secure information sharing, and improved efficiency for law enforcement agencies worldwide. This innovative platform is specifically tailored to address your distinct operational needs, offering access to expert technical resources and various outsourcing options. Our solution is ideal for large-scale remediation and rectification efforts, equipping you to address complaints or cases proactively and preventing them from escalating into more significant problems. Moreover, the modular design of our platform enables you to select specific components to personalize your customer service experience or choose a fully managed service that encompasses all aspects of complaint management, ensuring a smooth and effective process for your agency. Utilizing our solution not only enhances the overall productivity of your operations but also upholds the highest service delivery standards, fostering trust and reliability within your community. Embracing this technology allows agencies to stay ahead of challenges and adapt to evolving demands in a dynamic environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$50 per month
In the basic version you get 2 licenses and 2 languages. Each additional license costs 20 € and each additional language 10 €.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

DISS-CO

Date Founded

2021

Company Location

Germany

Company Website

diss-co.tech

Company Facts

Organization Name

Equiniti

Date Founded

2007

Company Location

United Kingdom

Company Website

equiniticharter.com

Categories and Features

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Reporting / Analytics
Workflow / Process Automation

Categories and Features

Complaint Management

Not specified

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