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What is Smartbox.ai?

Smartbox.ai is a cutting-edge AI-powered solution designed to enhance the management of Data Subject Access Requests (DSARs), intricate redaction tasks, and forensic evaluations pertaining to data breaches. This tool utilizes multilingual capabilities to recognize, analyze, and redact both structured and unstructured data, including handwritten documents. By automating the detection and elimination of personal information, Smartbox.ai greatly improves operational efficiency while reducing the likelihood of errors and compliance challenges. It ensures the confidentiality and integrity of modified documents by converting them into flat images, which prevents any unauthorized alterations. Additionally, the platform promotes collaboration among multiple reviewers, making it easier to manage complex cases. Furthermore, it enables secure document sharing and provides real-time tracking of DSAR progress, enhancing transparency in the process. In optimizing the efficiency, accuracy, and defensibility of redactions, Smartbox.ai allows organizations to mitigate risks and comply effectively with data protection regulations. Ultimately, this innovative tool not only streamlines operational workflows but also cultivates a compliance-oriented environment within organizations, fostering trust and accountability.

What is Complyr?

Complyr helps organisations across all sectors replace spreadsheets and shared inboxes with complaint management software. Each case keeps evidence, documents, notes, actions and decisions together, with configurable workflows to guide the next steps. Teams can assign work, track deadlines, and use dashboards and audit logs for oversight. Custom reports on selected plans help managers analyse complaint volumes, outcomes and recurring issues. Professional and Enterprise plans add public case capture forms, a secure case portal for approved parties, document templates and custom reporting. Enterprise plan adds advanced workflow logic, custom dashboards, scheduled reports, custom integrations and historic data import. Complyr also offers a dedicated subject access request (SAR/DSAR) solution for data protection teams. Financial services teams can configure FCA DISP complaint workflows and support Consumer Duty oversight. Pricing is published, and a free trial is available after a demo.

Media

Media

Integrations Supported

ComplyKEY

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

£147/mth /3 users/Starter Plan
Starter Plan: £49 /mth, billed annually, or £57/mth, billed monthly - min 3 users

Professional Plan: £89/mth, billed annually, or £105/mth, billed monthly - min 5 users

Enterprise Plan: contact Complyr

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Smartbox.ai

Company Location

United Kingdom

Company Website

smartbox.ai/

Company Facts

Organization Name

Complyr

Date Founded

2023

Company Location

United Kingdom

Company Website

www.complyr.co.uk

Categories and Features

AI Redaction

Not specified

Categories and Features

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Forms Management
Issue Tracking
Self Service Portal

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