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ServoDeskDiscover user-friendly, highly-rated Help Desk software designed for service teams aiming to maximize efficiency with limited resources. Simplisys Service Desk delivers adaptable solutions suitable for support teams of various sizes. - Handle multiple communication channels through a single interface. - Access to tickets is controlled based on roles. - Automatic ticket creation and acknowledgment via email integration. - Comprehensive reporting tools paired with interactive dashboards. - A customer portal tailored to specific roles. - Easy-to-implement business rules and workflows to facilitate automation. - APIs available for seamless integration with external software. We pride ourselves on exceptional support and industry-leading service. Instead of sifting through countless online resources, reach out to us directly for assistance. Our dedicated team is ready to help streamline your support processes further.
What is Smarten Spaces Jumpree?
Recognized as a top-notch application, this Workplace Experience tool is designed specifically for the hybrid working environment. It enhances employee engagement and collaboration, making it an essential resource for modern organizations.
What is OpenBlue Workplace?
OpenBlue Workplace, formerly FMS, is a modular integrated workplace management system designed to centralize the management of facilities, real estate, space, assets, maintenance, sustainability, and workplace operations. Developed by FM, now part of Johnson Controls, the platform is built to adapt as an organization's portfolio, operating processes, and workplace requirements change. Space management capabilities give facility and real estate teams visibility into occupancy, assignments, workspaces, and utilization while supporting bidirectional connections with AutoCAD drawings and Revit models. Strategic scenario planning lets users model expansions, consolidations, reorganizations, floor reconfigurations, and other potential changes before implementing them. Facility maintenance functionality supports corrective and preventive maintenance, technician management, employee service requests, configurable workflows, notifications, floor-plan visualization, and SLA reporting. Asset management maintains records for furniture, equipment, warranties, condition, ownership, depreciation, vendors, and physical locations across the portfolio. Real estate management centralizes lease agreements and provides visibility into expiration dates, rental costs, occupancy, portfolio performance, and opportunities to consolidate or repurpose underused properties. Sustainability and energy management tools track metrics such as energy consumption, water use, greenhouse gas emissions, recycling, and waste while supporting financial analysis of sustainability projects and building certifications. Move management automates individual and organizational relocations, while project management tracks estimates, approvals, vendors, budgets, milestones, schedules, and project closeout. Workplace analytics provides multidimensional reporting on measures such as average and peak utilization, employee attendance, departmental utilization, costs, and savings.
Integrations Supported
Active Directory
Google Workspace
Okta
SAP SuccessFactors
Integrations Supported
Microsoft Outlook
OpenBlue Employee
Oracle PeopleSoft
Salesforce
ServiceNow
Workday HCM
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Smarten Spaces
Date Founded
2017
Company Location
Singapore
Company Website
www.smartenspaces.com
Company Facts
Organization Name
Johnson Controls
Date Founded
1885
Company Location
United States
Company Website
fmsystems.com/products/fms-workplace/
Categories and Features
Digital Workplace
Not specified
Employee Scheduling
Not specified
Facility Management
Not specified
Hot Desk Booking
Not specified
IWMS
Not specified
Meeting Room Booking System
Not specified
Space Management
Not specified
Visitor Management
Not specified
Categories and Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
IWMS
Not specified