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What is SmarterHQ?

Elevate your customer engagement by creating highly customized, multi-channel experiences that resonate with individual preferences. As a staggering 72% of consumers now prefer personalized marketing, traditional blanket approaches have become ineffective. SmarterHQ streamlines the challenge of meeting the distinct demands of each customer at scale. Navigating the complexities of effective automation for tailored personalization often proves difficult, especially when coordinating with internal teams, diverse data sources, and multiple channels of interaction. This is precisely where our specialized knowledge becomes invaluable. Our clients experience an exceptional average increase of 202% in customer identification and outreach by capturing previously anonymous visitors without necessitating a login. Built on a robust Customer Data Platform (CDP) framework, our solution prioritizes customer identity resolution, allowing us to integrate vital online and offline data into a unified perspective for each customer, no matter how they engage with the business. Furthermore, our intuitive marketer interface facilitates the precise identification of target audiences based on product interactions, traffic sources, engagement levels, and insights driven by AI, making it easier to ensure your marketing strategies are not only effective but also efficient. By harnessing these advanced capabilities, businesses can dramatically enhance their marketing approaches and foster greater customer loyalty over time, ultimately leading to sustained growth and success.

What is Mapp Marketing Cloud?

Mapp offers marketers the ability to build tailored customer experiences through its innovative SaaS platform, Mapp Marketing Cloud. Combining AI-powered digital analytics and marketing automation, the platform collects and unifies valuable customer data to deliver detailed insights. With these insights, businesses can trigger personalized campaigns across multiple channels, such as email, SMS, apps, and websites, ensuring a cohesive and engaging customer journey. Mapp's platform not only streamlines data collection but also optimizes campaign delivery, making it easier for marketers to design campaigns that resonate with each individual customer. Its user-friendly interface and powerful automation tools help marketers achieve a higher level of precision in their outreach. Additionally, Mapp's platform is scalable, providing businesses with the flexibility to grow their marketing efforts while maintaining personalized experiences. By using Mapp, companies can boost customer engagement, enhance brand loyalty, and improve overall marketing performance across various digital touchpoints.

Media

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Media

Integrations Supported

Adobe Marketo Engage
Mailchimp
Marigold Engage+
Salesforce Agentforce Marketing

Integrations Supported

Data Virtuality
Everest
Flutter
Google Tag Manager
Infobip
Kameleoon
Magento
Nosto
Segment
Sinch
Trustpilot
Usercentrics
WordPress
Zapier
optilyz

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$3050/month
The pricing is based on Database Size and Unique Monthly Visitors. Message volume is an upper limit, not the actual pricing driver. Database size is your contactable customer records. We do not distinguish between active and inactive customer records. Unique monthly visitors (UMVs) are calculated as the average number of people who visit your website, e-commerce site, or mobile app each month.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

SmarterHQ

Date Founded

2010

Company Location

United States

Company Website

smarterhq.com

Company Facts

Organization Name

Mapp

Date Founded

2016

Company Location

United Kingdom

Company Website

mapp.com

Categories and Features

eCommerce Marketing

Not specified

Email Personalization

Not specified

Marketing Automation

Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation
Website Visitor Tracking

Personalization

Not specified

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Feedback Collection
Live Chat

Customer Experience

Action Management
Analytics
Customer Segmentation
Feedback Management
Knowledge Management
Multi-Channel Collection
Trend Analysis

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Segmentation
Triggered Emails
Website Visitor Tracking

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Segmentation
Website Visitor Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Demand Forecasting
Modeling & Simulation
Sentiment Analysis

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