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What is Smax AI?

Smax AI is an advanced automation platform for sales and customer engagement, offering businesses AI-driven chatbots, automation flows, and re-marketing tools to enhance their customer interactions. The platform supports multi-channel engagement, including social media platforms like Facebook and Instagram, as well as website integrations, enabling businesses to manage customer communications in one place. With a no-code bot flow builder, businesses can quickly create tailored sales and support workflows without any technical expertise. Smax AI also provides advanced features like dynamic message personalization, A/B testing, and automated follow-ups, ensuring businesses can improve lead conversion and customer satisfaction while optimizing marketing efforts.

What is OnSync?

OnSync – Smart Team Inbox for WhatsApp, Instagram, Facebook & Telegram. OnSync serves as an AI-powered team inbox that supports businesses in overseeing, automating, and enhancing customer engagement across various platforms including WhatsApp, Instagram, Facebook Messenger, and Telegram, all managed from one cutting-edge dashboard. In the modern landscape, companies communicate with customers through numerous channels. OnSync merges all interactions into a cohesive inbox, ensuring that your team never misses a message, avoids repetitive replies, and fully leverages sales opportunities. No matter if you run an e-commerce store, a healthcare facility, an agency, or a service-based organization, OnSync turns routine customer communications into a structured, quantifiable, and scalable system for sales and support, leading to improved efficiency and productivity. Moreover, this innovative solution allows teams to deliver prompt responses, which significantly boosts customer satisfaction and fosters loyalty. Ultimately, OnSync helps businesses thrive in a competitive environment by streamlining communication and enhancing customer relationships.

Media

Media

No images available

Integrations Supported

Facebook Messenger
Instagram
Telegram
Claude
Claude Duet
Claude for Legal
DeepSeek
Facebook
Gemini
Gemini Enterprise
Gmail
Google Sheets
Grok
Groq
LINE
Lark
OpenAI
Shopify
TikTok Shop

Integrations Supported

Facebook Messenger
Instagram
Telegram
WhatsApp

API Availability

API Availability

Pricing Information

$25/month
$49/month
$89/month
$149/month
Free Version

Pricing Information

$29/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

VIK Solution Co., Ltd.

Date Founded

2018

Company Location

United States

Company Website

smax.ai/en/

Company Facts

Organization Name

OnSync

Date Founded

2024

Company Location

United States

Company Website

onsync.co

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Payment Integration
Ready-made Templates
Reporting / Analytics
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Categories and Features

AI Sales Tools

Not specified

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