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What is Social Chat?

Attracting customers and enhancing conversion rates can be effectively achieved through engaging social livestreams paired with customized shopping experiences. By utilizing Social Chat, you can engage with shoppers in a manner akin to a physical retail environment, facilitating real-time recommendations and personalized suggestions. This innovative feature allows customers to interact not only with your brand but also with other shoppers in real time, fostering a community atmosphere. Consequently, you are likely to witness a substantial rise in both add-to-cart actions and completed purchases. Moreover, livestream events enable you to cultivate a detailed customer database, enriched by powerful analytics that track the customer journey leading to their buying choices. While it's advantageous to build a community on various social media platforms, it is crucial to recognize that you lack ownership of your audience and full control over your brand's narrative in those spaces. Social Chat, however, gives you the opportunity to take ownership of your audience on your own website, nurturing a community that you can actively engage with, ultimately transforming them into loyal customers. The inherent urgency created by live streams accelerates purchasing decisions, and with Social Chat, users can seamlessly add products to their carts and finalize their transactions with just a click. This streamlined checkout experience not only delivers immediate satisfaction but also greatly enhances conversion rates, ensuring that your marketing strategies resonate effectively. By fostering a direct relationship with your customers, you can also gather valuable feedback to refine your offerings continuously.

What is Eyezon?

Transforming potential interest into actual purchases involves engaging with your customers online as effectively as you would in a brick-and-mortar store. Leveraging live video streams can lead to an impressive 41% boost in conversion rates after just one viewing session. Given that 80% of consumers prefer video content over traditional text descriptions, the dynamics of customer interaction are evolving in the digital landscape. By equipping your in-store staff to function as an agile digital sales team, you can achieve this with ease. Implement Eyezon’s customizable engagement button to facilitate seamless customer interactions directly on your website. As soon as a customer requests a live video session, your team receives an immediate notification through our intuitive mobile app, allowing for quick responses. Eyezon not only streamlines the selling process but also offers a budget-friendly solution that enhances efficiency. By embracing our web-to-mobile strategy, your staff can engage in meaningful dialogues with customers through a beautifully crafted, personalized application, maximizing your sales opportunities. This modern selling approach not only boosts customer satisfaction but also fosters loyalty and encourages repeat purchases, creating a sustainable business model. Ultimately, the combination of technology and personalized service sets your brand apart in a competitive marketplace.

Media

Media

Integrations Supported

Shopify

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$1
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Chat

Date Founded

2021

Company Location

United States

Company Website

onsocialchat.com

Company Facts

Organization Name

Eyezon

Date Founded

2017

Company Location

Singapore

Company Website

eyezon.live

Categories and Features

Live Shopping

Not specified

Personalization

Not specified

Shoppable Video

Not specified

Categories and Features

Digital Sales Room

Not specified

Live Shopping

Not specified

Live Streaming

Audience Analytics
Audience Engagement
Customizable Branding
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording

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