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Ratings and Reviews 0 Ratings
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MikMakMikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
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What is Social Chat?
Attracting customers and enhancing conversion rates can be effectively achieved through engaging social livestreams paired with customized shopping experiences. By utilizing Social Chat, you can engage with shoppers in a manner akin to a physical retail environment, facilitating real-time recommendations and personalized suggestions. This innovative feature allows customers to interact not only with your brand but also with other shoppers in real time, fostering a community atmosphere. Consequently, you are likely to witness a substantial rise in both add-to-cart actions and completed purchases. Moreover, livestream events enable you to cultivate a detailed customer database, enriched by powerful analytics that track the customer journey leading to their buying choices. While it's advantageous to build a community on various social media platforms, it is crucial to recognize that you lack ownership of your audience and full control over your brand's narrative in those spaces. Social Chat, however, gives you the opportunity to take ownership of your audience on your own website, nurturing a community that you can actively engage with, ultimately transforming them into loyal customers. The inherent urgency created by live streams accelerates purchasing decisions, and with Social Chat, users can seamlessly add products to their carts and finalize their transactions with just a click. This streamlined checkout experience not only delivers immediate satisfaction but also greatly enhances conversion rates, ensuring that your marketing strategies resonate effectively. By fostering a direct relationship with your customers, you can also gather valuable feedback to refine your offerings continuously.
What is Eyezon?
Transforming potential interest into actual purchases involves engaging with your customers online as effectively as you would in a brick-and-mortar store. Leveraging live video streams can lead to an impressive 41% boost in conversion rates after just one viewing session. Given that 80% of consumers prefer video content over traditional text descriptions, the dynamics of customer interaction are evolving in the digital landscape. By equipping your in-store staff to function as an agile digital sales team, you can achieve this with ease. Implement Eyezon’s customizable engagement button to facilitate seamless customer interactions directly on your website. As soon as a customer requests a live video session, your team receives an immediate notification through our intuitive mobile app, allowing for quick responses. Eyezon not only streamlines the selling process but also offers a budget-friendly solution that enhances efficiency. By embracing our web-to-mobile strategy, your staff can engage in meaningful dialogues with customers through a beautifully crafted, personalized application, maximizing your sales opportunities. This modern selling approach not only boosts customer satisfaction but also fosters loyalty and encourages repeat purchases, creating a sustainable business model. Ultimately, the combination of technology and personalized service sets your brand apart in a competitive marketplace.
Integrations Supported
Shopify
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$1
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Social Chat
Date Founded
2021
Company Location
United States
Company Website
onsocialchat.com
Company Facts
Organization Name
Eyezon
Date Founded
2017
Company Location
Singapore
Company Website
eyezon.live
Categories and Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
Categories and Features
Live Streaming
Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration
