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What is Social Spiral?

Social Spiral revolutionizes the management of customer loyalty with its cutting-edge platform. It provides an array of features such as digital coupons, reward point management, oversight of memberships, and in-depth analytics. By utilizing Social Spiral, companies can efficiently inform their clients about exclusive deals, gifts, and promotions designed to resonate with their individual loyalty preferences. The platform's digital coupon system facilitates effortless distribution and monitoring of customer rewards via mobile devices. Furthermore, Social Spiral is adaptable, operating in the cloud and compatible with both Android and iPhone, which guarantees ease of access for users on the move. This unique combination of features not only streamlines loyalty management but also cultivates stronger connections between businesses and their customers, making it an exceptional choice for enhancing customer engagement and retention strategies.

What is OpenText Network Node Manager?

OpenText Network Node Manager provides a comprehensive set of features that enable network operations centers to monitor, evaluate, and visualize modern network infrastructures in real-time. By consolidating fault and performance data into a unified platform, it utilizes continuous spiral discovery to maintain accurate topology maps and device inventories. Moreover, it improves monitoring functionality across specialized areas through the use of Smart Plug-ins. The platform's intelligent automation capabilities, including automated root-cause analysis, visual event correlation, and customizable dashboards that integrate both historical and real-time data, significantly reduce the mean time to repair while boosting staff productivity. Its distributed and federated architecture supports scalable, multi-tenant deployments, which reduces infrastructure overhead and lowers overall ownership costs. Furthermore, with a range of flexible deployment options, it ensures high availability in both enterprise and service-provider environments. This adaptability makes OpenText Network Node Manager an ideal choice for organizations looking to address the evolving challenges of network management effectively. Ultimately, the platform stands out as a sophisticated solution crafted to fulfill the intricate needs of contemporary network operations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$9.99/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Spiral Technologies

Date Founded

2013

Company Location

Canada

Company Website

www.socialspiral.com

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/network-node-manager

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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