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What is SocialBoost Live Chat?

SocialBoost Live Chat transforms customer service by enhancing its effectiveness and responsiveness. By proactively engaging with visitors on your site, you can turn them into happy clients who favor immediate conversations over traditional form submissions. With SocialBoost Live Chat, you ensure that your availability is both accessible and personal, allowing visitors to connect with you with ease. The platform equips you to interact with your audience during the most critical moments and in the best ways possible. You can work collaboratively with your team through a shared inbox, brainstorm ideas via chat or quick calls, use shared screens for better understanding, and keep track of your tasks, all of which streamline communication and improve productivity. Moreover, by integrating a chatbot, you can enhance your support efforts by promoting special offers and new products. With instant interactions through Live Chat, you can anticipate remarkable enhancements in your business functions. This strategy not only elevates customer satisfaction but also cultivates deeper engagement and stronger loyalty among your customers, paving the way for long-term success. Furthermore, by investing in such a dynamic communication tool, your business can adapt to evolving customer expectations and deliver exceptional service consistently.

What is Overtok?

We leverage cutting-edge AI voice technology to revolutionize global call commerce. Our exceptional user experience enhances satisfaction and revenue, transforming every call into a valuable engagement opportunity. Overtok handles each call, guaranteeing that businesses can keep their customers satisfied, well-informed, and confident in the services they receive. This ushers in a groundbreaking user experience. Every lead, call, or interaction is converted into a significant opportunity that starts before the call, continues throughout it, optimizes follow-up actions, and ultimately redefines the user experience. Overtok's calls to free listings evolve into dynamic real-time leads that can transition into paid listings. All conversations are recorded and meticulously tracked. Additionally, Overtok's analytics are seamlessly integrated and synchronized with leading CRMs. Furthermore, our voice-assisted technology is utilized by digital directories to ensure calls reach the appropriate individuals while facilitating exceptionally powerful real-time engagement, maximizing the potential of every interaction. This innovative approach not only enhances communication but also empowers businesses to connect with their customers like never before.

Media

Media

Integrations Supported

Lightspeed eCommerce
Shopify
WhatsApp
Wix
WooCommerce
WordPress

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

SocialBoost

Date Founded

2012

Company Location

The Netherlands

Company Website

social-boost.nl/

Company Facts

Organization Name

Overtok

Company Location

Israel

Company Website

www.overtok.com

Categories and Features

Live Chat

Not specified

Categories and Features

Live Chat

Not specified

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