Brandwatch
4.0 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 3 Ratings
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What is SocialEpoch?
SocialEpoch's CRM integration software is the premier choice for businesses utilizing WhatsApp, as it facilitates the management of customer interactions across chats, sales, support, and marketing efforts. Renowned for its robust and user-friendly features, this software excels in lead generation, marketing, and community management specifically tailored for WhatsApp.
As a brand under the Moppomobi Group, SocialEpoch is dedicated to delivering exceptional social marketing solutions. Employing over 300 skilled professionals, the company boasts significant expertise in operating technology across various sectors. Their diverse clientele includes gaming applications, retail enterprises, financial technology firms, and e-commerce platforms.
The mission of SocialEpoch is to equip clients with advanced lead generation techniques leveraging cutting-edge private social marketing technologies. By fostering partnerships with like-minded businesses globally, they aim to create mutually beneficial outcomes that drive success for all involved. The future looks promising as they continue to innovate and adapt to the evolving marketing landscape.
What is Brandwatch?
Brandwatch stands out as a premier solution for Social Media Management and Consumer Intelligence, assisting more than 5,000 of the globe's most respected companies in swiftly connecting with and understanding their customers in the fast-paced social landscape. The platform is recognized for its cohesive approach to social media management, enabling users to discover, attract, and engage with customers while seamlessly integrating social data with existing knowledge across various departments and channels. Users will appreciate the intuitive interface, supported by a commitment to exceptional customer service. Additionally, its Consumer Intelligence feature utilizes AI-enhanced data sourced from over 100 million social and online platforms, empowering data-driven organizations to gain deeper insights into consumer sentiments regarding their brands, products, and prevailing industry trends. By leveraging these capabilities, businesses can make informed decisions that resonate with their audience.
Integrations Supported
Audiense
Caliber
ChannelMix
CloudNuro
Domo
Facebook
Facebook Ads
Hootsuite
Netino
PolyAnalyst
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
Flexible packages tailored to your needs.
Supported Platforms
SaaS
Android
Windows
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
SocialEpoch
Company Location
China
Company Website
www.wascrm.com
Company Facts
Organization Name
Brandwatch
Date Founded
2007
Company Location
United Kingdom
Company Website
www.brandwatch.com
Categories and Features
Social CRM
Not specified
WhatsApp Marketing
Not specified
Categories and Features
AI Public Relations (PR)
Not specified
AI Review Management
Not specified
Audience Intelligence
AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking
Brand Management
Approval Process Control
Asset Management
Project Management
Brand Monitoring
Not specified
Brand Protection
Domain Monitoring
Social Media Monitoring
Content Marketing
Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
Social Media Management
Video Management
Marketing Account Intelligence
Not specified
Media Monitoring
Alerts / Notifications
Dashboards / Reporting
Export Results
Social Media Monitoring
PR Analytics
Not specified
Public Relations
Not specified
Reputation Management
Campaign Management
Response Management
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Sentiment Analysis
Not specified
Social CRM
Calendar/Reminder System
Customer Support
Lead Nurturing
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management
Social Listening
Not specified
Social Media Advertising
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking