Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ShareCRM Reviews & Ratings
    4.8 out of 5 stars 68 Ratings
    Company Website for ShareCRM
  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • Creatio Reviews & Ratings
    4.6 out of 5 stars 589 Ratings
    Company Website for Creatio
  • Act! Reviews & Ratings
    4.0 out of 5 stars 555 Ratings
    Company Website for Act!
  • Papirfly Reviews & Ratings
    4.5 out of 5 stars 161 Ratings
    Company Website for Papirfly
  • BoldTrail Reviews & Ratings
    4.5 out of 5 stars 2,126 Ratings
    Company Website for BoldTrail
  • Adaptive Security Reviews & Ratings
    4.9 out of 5 stars 152 Ratings
    Company Website for Adaptive Security
  • Haast Reviews & Ratings
    4.9 out of 5 stars 5 Ratings
    Company Website for Haast
  • Yodeck Reviews & Ratings
    4.8 out of 5 stars 8,279 Ratings
    Company Website for Yodeck
  • Nexo Reviews & Ratings
    4.4 out of 5 stars 18,841 Ratings
    Company Website for Nexo

What is SocialEpoch?

SocialEpoch's CRM integration software is the premier choice for businesses utilizing WhatsApp, as it facilitates the management of customer interactions across chats, sales, support, and marketing efforts. Renowned for its robust and user-friendly features, this software excels in lead generation, marketing, and community management specifically tailored for WhatsApp. As a brand under the Moppomobi Group, SocialEpoch is dedicated to delivering exceptional social marketing solutions. Employing over 300 skilled professionals, the company boasts significant expertise in operating technology across various sectors. Their diverse clientele includes gaming applications, retail enterprises, financial technology firms, and e-commerce platforms. The mission of SocialEpoch is to equip clients with advanced lead generation techniques leveraging cutting-edge private social marketing technologies. By fostering partnerships with like-minded businesses globally, they aim to create mutually beneficial outcomes that drive success for all involved. The future looks promising as they continue to innovate and adapt to the evolving marketing landscape.

What is SocialAPI?

SocialAPI is an all-encompassing cloud platform designed for companies that use WhatsApp for messaging, marketing, and customer support. By connecting businesses with Meta's WhatsApp Cloud API, it offers functionalities such as campaign broadcasting, template messaging, delivery tracking, and management of contacts. The platform features an intuitive no-code flow builder that allows for the creation of automated responses and conversational workflows with ease. Additionally, it includes a shared team inbox that enables agents to manage interactions effectively, equipped with routing options and tools for internal communication. SocialAPI also supports the scheduling of campaigns, audience segmentation, implementation of AI chatbot automations, and provides access to in-depth analytics, along with webhooks and a REST API accompanied by comprehensive developer documentation. Businesses take advantage of this platform for a variety of needs, including promotional efforts, order and shipping notifications, appointment reminders, lead follow-ups, and customer support across diverse industries such as e-commerce, healthcare, education, and real estate. Moreover, it is noteworthy that while Meta conversation charges are applied at their standard rates, SocialAPI refrains from adding any extra markup to these fees, ensuring that businesses experience transparency and fairness in their operational costs. This commitment to openness fosters trust and encourages more businesses to engage with the platform confidently.

Media

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
Windows

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SocialEpoch

Company Location

China

Company Website

www.wascrm.com

Company Facts

Organization Name

Zivaan Solutions

Date Founded

2009

Company Location

India

Company Website

social.zivaansolutions.com

Categories and Features

Social CRM

Not specified

WhatsApp Marketing

Not specified

Categories and Features

Chatbot

Not specified

WhatsApp Marketing

Not specified

Popular Alternatives

Popular Alternatives

Whapier Reviews & Ratings

Whapier

ADDO VISION SOLUTIONS SRL
Techmits Connect Reviews & Ratings

Techmits Connect

Techmits
5.0 out of 5 stars
GreenTick Reviews & Ratings

GreenTick

Suscin Innovation Labs LLP
Chakra Chat Reviews & Ratings

Chakra Chat

ChakraHQ