Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • UENI Reviews & Ratings
    9,549 Ratings
    Company Website
  • Boostero Reviews & Ratings
    64 Ratings
    Company Website
  • Ecwid Reviews & Ratings
    1,030 Ratings
    Company Website
  • VoucherCart Reviews & Ratings
    67 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • ScalaHosting Reviews & Ratings
    2,383 Ratings
    Company Website
  • InboxAlly Reviews & Ratings
    135 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,065 Ratings
    Company Website
  • BoldTrail Reviews & Ratings
    2,107 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website

What is Socialboards?

The premier cloud-based helpdesk for overseeing social media interactions, in addition to email, chatbots, contact forms, and review sites, merges all text-driven customer support avenues into a singular, cohesive inbox, guaranteeing that no customer request goes unnoticed. This all-encompassing solution for social customer service aggregates all incoming inquiries within a unified ticketing system, facilitating effective task distribution and ensuring that the team remains well-informed. It adeptly manages support requests from multiple social media sites including Facebook, Instagram, YouTube, and Twitter. Moreover, by incorporating live chat features on your website, customer issues can be resolved instantly. You can streamline your support emails and enhance your website along with Facebook pages by utilizing tailored forms. This tool not only decreases the number of support requests but also offers valuable insights into customer interactions. It also includes a smart self-service FAQ feature for your website, empowering customers to find answers on their own. With comprehensive statistics and analytics, you can make data-driven improvements to your services. Additionally, the integration through API facilitates a smooth connection with your existing internal systems, boosting operational efficiency. In summary, this platform revolutionizes customer service by consolidating diverse channels and supplying actionable insights for ongoing enhancement, ultimately elevating the customer experience. Furthermore, by leveraging this technology, businesses can significantly improve their responsiveness and customer satisfaction.

What is AFP.MONSTER?

AFP.MONSTER is an innovative web-based tool designed to streamline the management of social media, particularly for Facebook Pages and Instagram business profiles. It allows users to craft captivating visual campaigns that can automatically respond to selected comments or direct messages through various strategies, including public replies, private messages, tagging, setting delays, and utilizing branching logic. The platform is equipped with features for keyword detection, comment moderation, bulk cleanup options, and an organized inbox to handle conversations that necessitate human engagement, as well as the ability to tag contacts and assign specific roles to team members with defined page-level permissions. Moreover, it includes options for concealing or removing undesirable comments, even those on advertisements, and can channel product inquiries into private messaging workflows, facilitating the distribution of product cards or links. AFP.MONSTER caters to a diverse audience that includes content creators, e-commerce businesses, social media managers, agencies, and other organizations involved in customer engagement on social media platforms. Users can access this service through a web browser, which requires linking the social accounts or pages they oversee, thus providing a cohesive and efficient method for managing social media interactions. With its robust capabilities, this tool significantly boosts the effectiveness of communication management on these popular platforms. Ultimately, AFP.MONSTER not only saves time but also enhances user engagement and responsiveness across social media channels.

Media

Media

Integrations Supported

Facebook
Instagram
X (Twitter)
YouTube

Integrations Supported

Facebook
Instagram
Telegram

API Availability

Has API

API Availability

Pricing Information

$9 per user, per month
Free Trial Offered?

Pricing Information

Individual and team plans are available. Card payments are offered for 1- or 12-month terms and renew automatically; cryptocurrency payments are offered for 1-, 3-, 6-, or 12-month terms and do not renew automatically. Longer cryptocurrency terms receive discounts of 5%, 10%, or 15% for 3, 6, or 12 months, respectively. Optional add-ons are available for pages, profiles, and team seats.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Socialboards

Company Location

Norway

Company Website

socialboards.com/en/

Company Facts

Organization Name

AFP.MONSTER

Company Location

United States

Company Website

afp.monster/

Categories and Features

Social Media Management

Customer Engagement
Multi-Account Management
Multi-User Collaboration
Reporting/Analytics
Social Media Monitoring

Categories and Features

Popular Alternatives

Popular Alternatives

MySampark Reviews & Ratings

MySampark

Saurabh Infosys
Gruvi Reviews & Ratings

Gruvi

Gruvi Software
Woop Reviews & Ratings

Woop

Woop Social