Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Datagate Telecom Billing Reviews & Ratings
    4.5 out of 5 stars 12 Ratings
  • Cadebill Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for Cadebill
  • Canopy Reviews & Ratings
    4.6 out of 5 stars 1,259 Ratings
    Company Website for Canopy
  • 8am Reviews & Ratings
    4.5 out of 5 stars 1,246 Ratings
    Company Website for 8am
  • EBizCharge Reviews & Ratings
    4.6 out of 5 stars 208 Ratings
    Company Website for EBizCharge
  • Aesthetic Insight Reviews & Ratings
    5.0 out of 5 stars 10 Ratings
    Company Website for Aesthetic Insight
  • Compete Club Management Reviews & Ratings
    4.6 out of 5 stars 13 Ratings
    Company Website for Compete Club Management
  • FrameworkLTC Reviews & Ratings
    4.4 out of 5 stars 48 Ratings
    Company Website for FrameworkLTC
  • KonstructIQ Reviews & Ratings
    4.8 out of 5 stars 7 Ratings
    Company Website for KonstructIQ
  • Premier Construction Software Reviews & Ratings
    4.7 out of 5 stars 409 Ratings
    Company Website for Premier Construction Software

What is Soft-ex?

At Soft-ex, we enable Digital Service Providers (DSPs) to enhance customer satisfaction while simultaneously reducing their billing and customer service costs through our innovative interactive billing communication solutions tailored for both B2B and B2C sectors. For Unified Communications (UC) providers and their enterprise clients, our advanced UC analytics solutions are designed to optimize infrastructure efficiency, performance metrics, and cost management in their collaborative efforts. The benefits of our solutions are significant, as they effectively integrate and leverage existing billing systems, like CSG, Amdocs, and Netcracker, with UC platforms such as Microsoft Teams, Cisco HCS/Webex Calling, Zoom, Mitel, and Avaya. As a reputable technical ally to major players in the UC industry, we deliver exceptional value to resellers of Session Border Controllers (SBCs) in response to the increasing demands of enterprise customers. Our seamless integration capabilities facilitate a smooth transition, whether you are initiating new systems or upgrading outdated ones, thereby ensuring a vital connection between billing communications and collaboration analytics for your clientele. This strategy not only promotes improved customer engagement but also enhances the overall operational structure for service providers, ultimately contributing to their long-term success. By focusing on these key areas, we position our partners to thrive in a competitive market landscape.

What is Avaya IP Office?

The globally recognized Avaya IP Office offers a robust unified communications platform that is both deployed and supervised on-site. To elevate the engagement and experiences of your customers and employees alike, explore the wide range of functions provided by IP Office. You can effectively assess customer interactions by taking advantage of features like call recording, monitoring, and detailed reporting. With the inclusion of Avaya Call Reporting within IP Office, capturing and documenting incoming communications becomes a seamless task. Additionally, you have the flexibility to add real-time call center agent workstations and dashboards, which significantly enhances the efficiency of call management processes. When Avaya IP Office is combined with a subscription to Avaya Spaces, you gain access to a multifunctional application that integrates voice, video, messaging, conferencing, and calendar services, all available from any device and location. This powerful integration not only simplifies communication but also drives productivity improvements throughout your organization, ensuring that everyone can collaborate effectively no matter where they are. Ultimately, leveraging these tools can lead to a more responsive and agile business environment.

Media

Media

Integrations Supported

Amdocs Customer Experience Suite
Avaya Cloud Office
Cisco CX Cloud
MiCloud Connect
Microsoft Teams
Netcracker
Zoom

Integrations Supported

Deyafa POS
OfficeWatch Call Reporting
SIP.US

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Soft-ex

Date Founded

1989

Company Location

Ireland

Company Website

www.soft-ex.net/solution

Company Facts

Organization Name

Avaya

Date Founded

2000

Company Location

United States

Company Website

www.avaya.com/en/products/ip-office/

Categories and Features

Categories and Features

Business VoIP

Not specified

PBX

Not specified

Popular Alternatives

Popular Alternatives

Yeastar P-Series PBX System Reviews & Ratings

Yeastar P-Series PBX System

Yeastar
4.8 out of 5 stars
Calvi Professional Reviews & Ratings

Calvi Professional

Calvi Business Software
WidePoint Reviews & Ratings

WidePoint

WidePoint Solutions
Smart Invoice Pro Reviews & Ratings

Smart Invoice Pro

Diksha Technologies