Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Datagate Telecom Billing Reviews & Ratings
    12 Ratings
  • Cadebill Reviews & Ratings
    1 Rating
    Company Website
  • Canopy Reviews & Ratings
    1,172 Ratings
    Company Website
  • 8am Reviews & Ratings
    1,242 Ratings
    Company Website
  • EBizCharge Reviews & Ratings
    208 Ratings
    Company Website
  • Compete Club Management Reviews & Ratings
    13 Ratings
    Company Website
  • Aesthetic Insight Reviews & Ratings
    10 Ratings
    Company Website
  • FrameworkLTC Reviews & Ratings
    48 Ratings
    Company Website
  • KonstructIQ Reviews & Ratings
    7 Ratings
    Company Website
  • Premier Construction Software Reviews & Ratings
    408 Ratings
    Company Website

What is Soft-ex?

At Soft-ex, we enable Digital Service Providers (DSPs) to enhance customer satisfaction while simultaneously reducing their billing and customer service costs through our innovative interactive billing communication solutions tailored for both B2B and B2C sectors. For Unified Communications (UC) providers and their enterprise clients, our advanced UC analytics solutions are designed to optimize infrastructure efficiency, performance metrics, and cost management in their collaborative efforts. The benefits of our solutions are significant, as they effectively integrate and leverage existing billing systems, like CSG, Amdocs, and Netcracker, with UC platforms such as Microsoft Teams, Cisco HCS/Webex Calling, Zoom, Mitel, and Avaya. As a reputable technical ally to major players in the UC industry, we deliver exceptional value to resellers of Session Border Controllers (SBCs) in response to the increasing demands of enterprise customers. Our seamless integration capabilities facilitate a smooth transition, whether you are initiating new systems or upgrading outdated ones, thereby ensuring a vital connection between billing communications and collaboration analytics for your clientele. This strategy not only promotes improved customer engagement but also enhances the overall operational structure for service providers, ultimately contributing to their long-term success. By focusing on these key areas, we position our partners to thrive in a competitive market landscape.

What is ProOpti?

By adopting Pro as an internal optimization tool, companies can improve their cost efficiency, optimize resource allocation, and simplify administrative processes while still delivering high-quality services. This innovative solution provides organizations with the ability to gain better control, insight, and balance between their technology spending and business requirements. Furthermore, by meticulously documenting IT service usage, organizations can create a robust framework for more efficient accounts payable procedures, guaranteeing that expenses are accurately tracked from the beginning. Service providers can also benefit by incorporating ProOpti’s features into their software offerings, which helps clients manage technology-related costs and usage through a consolidated purchasing or management system that delivers transparent reporting and actionable insights. Additionally, service integrators stand to increase their profitability by leveraging Pro to avoid the common issue of over-delivering services that clients do not fully utilize, ensuring a stronger alignment with client demands and expectations. Ultimately, the adoption of such solutions not only enhances operational efficiency but also cultivates a culture of informed decision-making within organizations, paving the way for sustainable growth and success in a competitive landscape.

Media

Media

Integrations Supported

Amdocs Customer Experience Suite
Avaya Cloud Office
Cisco CX Cloud
MiCloud Connect
Microsoft Teams
Netcracker
Zoom

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Soft-ex

Date Founded

1989

Company Location

Ireland

Company Website

www.soft-ex.net/solution

Company Facts

Organization Name

ProOpti

Date Founded

1992

Company Location

Sweden

Company Website

www.proopti.com/home.aspx

Categories and Features

Categories and Features

IT Asset Management

Contract/License Management
Cost Tracking
Inventory Management
Maintenance Management
Procurement Management
Supplier Management

Mobile Device Management (MDM)

Inventory Management
Procurement Management

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Wireless Expense Management

Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Usage Reporting

Popular Alternatives

Popular Alternatives

Calvi Professional Reviews & Ratings

Calvi Professional

Calvi Business Software
WinBill Reviews & Ratings

WinBill

TeleManagement Technologies
WidePoint Reviews & Ratings

WidePoint

WidePoint Solutions
Nuovopay Reviews & Ratings

Nuovopay

ProMobi Technologies
Smart Invoice Pro Reviews & Ratings

Smart Invoice Pro

Diksha Technologies
Cimpl Reviews & Ratings

Cimpl

Upland Software