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What is Softeon DOMS?

Distributed Order Management (DOM) systems have become vital in managing supply chain operations, especially for fulfilling orders through multiple channels and various industrial applications. These platforms automate, optimize, and coordinate order fulfillment processes by providing comprehensive insights into order statuses, inventory quantities, service needs, expenses, and operational limitations. Essentially, DOM serves as a software solution that integrates planning and execution across a variety of supply chain networks that involve multiple levels, nodes, partners, and channels. Unlike traditional Order Management Systems (OMS), which primarily concentrate on processing orders, DOM systems prioritize the fulfillment side of the equation. By utilizing their advanced capabilities, Distributed Order Management identifies the most effective methods for sourcing orders, ensuring that customer service expectations are satisfied while also minimizing overall costs or achieving specific organizational goals. Furthermore, the implementation of DOM systems can greatly improve both the responsiveness and flexibility required to navigate the complexities of modern supply chains. As businesses increasingly seek to meet the demands of a dynamic market, the role of DOM will likely continue to expand, further solidifying its importance in the logistics ecosystem.

What is Keros?

Keros Digital specializes in next-generation retail technology with its advanced distributed order management system, K-OMS, designed to centralize and automate order and inventory management across all sales channels. The platform offers retailers real-time inventory visibility across multiple locations, reducing stock discrepancies and enabling smarter fulfillment decisions. K-OMS integrates effortlessly with major online marketplaces such as Amazon and eBay, facilitating efficient multi-channel inventory and order management. Its automation capabilities optimize workflows, including order routing, returns handling, and financial compliance tasks like invoicing and VAT processing, thereby reducing operational costs and human errors. The system supports modern omnichannel retail experiences such as Click & Collect, Ship from Store, endless aisle, and seamless in-store returns, delivering a unified shopping journey for customers. Built as a scalable SaaS platform, K-OMS grows alongside businesses, offering flexibility and adaptability to meet evolving retail demands. Keros Digital provides tailored consulting services to guide retailers through complex technology adoption and strategic planning. The platform’s client roster includes renowned brands such as Mandarina Duck, Twinset, Benetton, and Cisalfa, who have achieved operational excellence and enhanced customer satisfaction through K-OMS. Recognized by Gartner in their Market Guide for Unified Commerce, Keros Digital continues to innovate and lead in retail technology solutions. With Keros Digital, retailers gain the tools and expertise needed to thrive in today’s competitive, omnichannel market landscape.

Media

Media

Integrations Supported

Adyen
Amazon
Amazon Web Services (AWS)
Avalara
ChannelAdvisor
JD Edwards EnterpriseOne
Microsoft Dynamics 365
PayPal
ReturnPro
SAP Cloud Platform
Salesforce
eBay

Integrations Supported

Adyen
Amazon
Amazon Web Services (AWS)
Avalara
ChannelAdvisor
JD Edwards EnterpriseOne
Microsoft Dynamics 365
PayPal
ReturnPro
SAP Cloud Platform
Salesforce
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Softeon

Date Founded

1999

Company Location

United States

Company Website

www.softeon.com/our-solutions/supply-chain-planning/distributed-order-management

Company Facts

Organization Name

Keros Digital

Date Founded

2014

Company Location

Switzerland

Company Website

www.keros-digital.com

Categories and Features

Dropshipping

Analytics / Reporting
Customer Service Management
Order Management
Price Optimization
Product Information Management (PIM)
Shipment Tracking
Sourcing Management
Supplier Management
eCommerce Integration

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