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What is Solidroad?

Solidroad is a cutting-edge training platform that employs artificial intelligence to improve the capabilities of customer support teams, akin to a "flight simulator" designed for training purposes. This system allows organizations to provide personalized training experiences on a large scale, utilizing its simulation feature where representatives can practice mock calls with AI, coupled with specialized coaching and constructive feedback tailored to individual needs. Beyond just training, Solidroad also provides extensive solutions for recruitment and onboarding processes, positioning itself as an essential tool for many leading contact centers and customer support organizations across the globe. By incorporating sophisticated simulation methodologies, Solidroad guarantees that teams are thoroughly equipped to manage real-world customer interactions with confidence and competence. Furthermore, the platform's adaptability and focus on continuous improvement ensure that support teams evolve alongside changing customer expectations and industry standards.

What is Paradiso AI Roleplay?

Paradiso AI Roleplay is an engaging online simulation tool designed for companies looking to allow their staff to practice workplace conversations before facing actual scenarios. Learning and development departments can craft specific role-oriented situations for various fields like sales, customer service, onboarding, leadership, and healthcare, enabling participants to interact with AI-generated characters in realistic dialogues. After each simulation, participants receive comprehensive feedback and scores, while supervisors can review performance data to identify coaching opportunities and areas for enhancement. The platform can either be utilized independently or integrated effortlessly into Paradiso LMS, with capabilities for deployment to other learning management systems through SCORM or LTI. Furthermore, Paradiso supports more than 25 languages, making it an excellent choice for teams dedicated to consistent, scenario-based skill refinement. This adaptability allows organizations to foster a more skilled workforce through targeted practice, assessment, and continuous improvement strategies. Ultimately, Paradiso AI Roleplay serves as a crucial asset for organizations striving to enhance employee readiness and performance in real-world situations.

Media

Media

Integrations Supported

Integrations Supported

Okta
Paradiso LMS
Salesforce
Zapier

API Availability

API Availability

Pricing Information

$10 per user per month

Pricing Information

$99/month
Paradiso AI Roleplay offers flexible pricing for individuals, teams, and enterprises. Paid plans start at $99/month for Creator, with Pro at $299/month and Elite at $799/month. Users can explore the platform through free access, while enterprise pricing and custom implementation requirements are available on request. Plans support AI-powered roleplay simulations, learner feedback, performance analytics, and scalable skills practice.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Solidroad

Company Location

Ireland

Company Website

www.solidroad.com

Company Facts

Organization Name

Paradiso Solutions

Date Founded

2011

Company Location

United States

Company Website

www.paradisosolutions.com

Categories and Features

AI Coaching

Not specified

Sales Training

Not specified

Categories and Features

Sales Training

Analytics / Reporting
Onboarding
Practice Tools
Progress Tracking

Training

Asynchronous Learning
Corporate / Business
Simulation

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