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What is Solutions by Text?

Solutions by Text (SBT) stands at the forefront of FinTextâ„¢, enabling consumer finance organizations to interact, engage, and conduct transactions with their clients instantly. Since its inception in 2008, SBT has been delivering enterprise conversational messaging solutions that prioritize compliance. With SBT, you can ENGAGE, INTERACT, and TRANSACT through various features including: * One-way and two-way SMS communication * SmartURLâ„¢ technology * Multimedia Messaging Service (MMS) * API integration capabilities * Keyword management * Employee-assisted opt-in processes * Comprehensive reporting and analytics * Monitoring for deactivations SBT envisions a future where real-time payments can be executed via text messages, thus enhancing the bill payment experience for both businesses and their consumers. By leveraging text messaging, Solutions by Text enables you to engage with your customers effectively, making it the quickest and most accessible method to foster connections and elicit responses. Not only can you place real-time text responses directly into the hands of your customers and staff, but you can also seamlessly integrate our messaging tools into your existing software platforms, allowing for a smoother operational workflow. With SBT, you can expect not only seamless integration but also comprehensive documentation and ongoing support to maximize the advantages of text messaging for your business. This transformative approach to communication can significantly elevate customer satisfaction and streamline operations for companies in the consumer finance sector.

What is SMS-Magic?

Utilizing conversational messaging within platforms like Salesforce, Zoho, and other CRM systems can significantly enhance your ability to close more sales. Responding to incoming leads via text messaging not only cultivates an engaging dialogue but also proves to be the most effective method of communication. When consumers receive reminders, they are more inclined to participate in events and meetings. Automated SMS notifications powered by CRM systems enable a smooth communication flow. With omnichannel messaging, your business can interact with customers through various platforms directly from the CRM interface. Additionally, a strong mobile application allows you to maintain productivity regardless of your location. Our advanced technology ensures seamless CRM integration, efficient routing, timely notifications, and the ability to maintain ongoing conversations. By leveraging conversational messaging, businesses can enhance customer engagement and cultivate stronger relationships, leading to long-term success.

Media

Media

Integrations Supported

Salesforce
AKUVO
Collect!
Dataview360
Elavon
GOLDPoint Systems
Infobip
InterProse ACE
Lendisoft LMS
LiveVox
NetSuite
Quantrax
Shaw Systems
Totality

Integrations Supported

Salesforce
Adobe Marketo Engage
Aircall
Bridge Legal
Salesforce Marketing Cloud Account Engagement
Zoho Marketing Automation

API Availability

Has API

API Availability

Has API

Pricing Information

Annual Subscription

Pricing Information

$50 per month
subscription, pay as you go
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Solutions by Text

Date Founded

2008

Company Location

United States

Company Website

solutionsbytext.com

Company Facts

Organization Name

Screen-Magic Mobile Media Inc

Date Founded

2008

Company Location

United States

Company Website

www.sms-magic.com

Categories and Features

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Categories and Features

AI Lending

Not specified

Conversational AI

Code-free Development
For Developers
Omni-Channel
Pre-configured Bot

Conversational Marketing

Chatbot
Human Handover
Lead Qualification
Mobile Messaging
Multi-Channel Communication

Customer Engagement

Communication Management
Feedback Collection

Financial Services

Customer Engagement

Mortgage and Loans

Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification

Sales Engagement

CRM Integration
Email Sequences
Reporting / Analytics
Sales Automation
Templates
Workflow Management

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

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