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What is SoundCurve?

Affordable business phone solutions are readily available, eliminating the need for phone purchases—simply take advantage of our complimentary devices that will be delivered to your doorstep at no cost. There are no long-term commitments required, granting you access to a suite of essential features designed to elevate your company’s professional appearance, such as Auto Attendants, Ring Groups, voicemail transcriptions, and custom recorded greetings, among a variety of other services. Additionally, you will have the support of a dedicated U.S.-based account manager who will take the time to understand the specific needs of your business and customize your phone system accordingly. Our desk phones can operate wherever there is internet access, and you can also use mobile applications for seamless call management, even without a desk phone present. This level of flexibility guarantees that you maintain a professional connection, regardless of your location, ensuring that you are always reachable and prepared to engage with clients or colleagues. Overall, our offerings provide an innovative way to enhance communication efficiency while minimizing costs.

What is C-Flex?

Effortlessly receive calls, texts, and voice messages on your desk phone, computer, tablet, or mobile device. Greet customers warmly and promptly guide them to the appropriate department. You can either keep your desk phone or enjoy the convenience of mobile access. Manage all incoming calls, transfers, and voicemails easily through your web browser or mobile app. In addition, engage trainers to help your sales team improve their customer service techniques and rectify any weaknesses. Continuing with your current phone system might frustrate customers due to issues like dropped calls or misdirected extensions. If you are tired of letting your customers down and throwing money away on outdated desk phones, it’s the perfect moment to transition to C-Flex. The ongoing expenses of traditional phone systems can sap your financial resources and reduce profitability. Begin your partnership with C-Flex now to create an enhanced phone system and outline a strategy for implementation. We have assisted countless businesses in transitioning to modern phone systems, and we are dedicated to crafting a customized plan that will draw in new clients while eliminating customer dissatisfaction. With our expertise, you can guarantee that each interaction with customers will not only meet but exceed their expectations, ultimately fostering long-term loyalty.

Media

Media

Integrations Supported

3CX
Amazon Web Services (AWS)

Integrations Supported

3CX
Amazon Web Services (AWS)

API Availability

Has API

API Availability

Has API

Pricing Information

$14.99 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SoundCurve

Date Founded

2010

Company Location

United States

Company Website

soundcurve.com

Company Facts

Organization Name

Cortel

Company Location

United States

Company Website

www.cortel.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Categories and Features

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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