AT&T Office@Hand Reviews & Ratings

AT&T Office@Hand

1.0 out of 5 stars

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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 1 out of 5 stars
features 1 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

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What is Speakap?

Numerous companies face challenges in engaging their vital frontline employees—individuals who often do not have access to a company computer, phone, or email. Instead of utilizing modern communication tools, these organizations frequently rely on outdated methods such as community chat groups, personal social media accounts, quarterly newsletters, and bulletin boards. Consequently, this large portion of the workforce often misses out on important job-related information. In an age where speed and efficiency are paramount, neglecting this issue can significantly diminish both value and profit margins for businesses. To address this gap, it is essential for companies to implement contemporary communication methods that effectively reach these workers, ultimately leading to improved organizational effectiveness and employee satisfaction. Embracing innovative communication strategies is a vital step towards fostering a more inclusive workplace.

What is AT&T Office@Hand?

A comprehensive cloud-based solution provides a range of communication tools, including voice, fax, text messaging, and both audio and video conferencing, which significantly boosts employee productivity whether they are at their desks or telecommuting. This platform facilitates seamless connectivity across various devices such as smartphones, tablets, softphones, or desktop IP phones, thus enhancing customer interaction capabilities. By consolidating calls through a single phone number, organizations can more efficiently direct incoming inquiries to the right team members, simplifying the process for clients trying to connect. The system also comes equipped with features like instant local numbers, toll-free lines, internet faxing, and customizable services based on the time of day. Moreover, it integrates video meetings and collaborative online tools, allowing businesses to bypass the usual expenses related to maintenance, software upgrades, installation, and support that come with conventional systems. This intuitive communication platform allows companies to prioritize customer service over juggling multiple communication tools and channels. With the option to maintain up to three unique business numbers—one primary local number, one toll-free number, and an additional local number specifically for faxing—organizations can significantly enhance their availability and outreach. Ultimately, this cohesive service not only streamlines communication but also contributes to improved overall operational effectiveness, allowing businesses to thrive in a competitive landscape. Additionally, as teams become more mobile, the flexibility provided by this platform is essential for adapting to modern work environments.

Media

Media

Integrations Supported

Zendesk
Appical
BambooHR
Google Calendar
Google Workspace
HR Cloud
Hyphen
Jira
Jira Work Management
Microsoft Azure
Microsoft Outlook
Microsoft SharePoint
MobieTrain
Querlo Chatbot Assistant
Quinyx
Salesforce Agentforce Marketing
eduMe

Integrations Supported

Zendesk
CallFinder
Theta Lake

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$25.40 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Speakap

Date Founded

2011

Company Location

United States

Company Website

speakap.com

Company Facts

Organization Name

AT&T

Date Founded

1983

Company Location

United States

Company Website

www.business.att.com/products/office-at-hand.html

Categories and Features

Collaboration

Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Version Control

Employee Communication Tools

Activity / News Feed
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Employee Engagement

Benchmarking
Employee Recognition
Feedback Management
Goal Management
Performance Management
Pulse Surveys

Internal Communications

Blogs
Chat/Messaging
Employee Directory
Event Calendar
Photo Gallery
Social Sharing
Survey Management
Telephony

Intranet

Activity / News Feed
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Remote Work

Not specified

Team Communication

Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management

Unified Communications

Calendar Management
Chat / Messaging
File Sharing
Mobile Access
Multi-User Collaboration

Categories and Features

Audio Conferencing

Not specified

Business VoIP

Not specified

Cloud PBX

Not specified

Online Fax

Not specified

Remote Work

Not specified

Team Communication

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

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