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What is Speakly?

Speakly AI is an innovative conversational intelligence platform tailored for B2B SaaS that harnesses cutting-edge technologies including large language models, natural language processing, and voice recognition to transform customer engagements into actionable business insights. The platform delivers real-time AI assistance, equipping sales and service teams with immediate access to live prompts, summaries, recommendations for subsequent actions, evaluations of customer intentions and preferences, as well as compliance-conscious guidance, which facilitates more prompt and impactful interactions during conversations. Among its diverse features are tools such as Sales Insight, which offers analytics across multiple communication platforms, and the Real-Time AI Assistant (Expert) that supports live agents, in addition to analytical resources that uncover the reasons behind customer decisions, identify performance influencers, and generate dashboards and insights autonomously. By integrating these advanced functionalities, Speakly AI significantly boosts the communication strategies of businesses, ultimately leading to improved customer satisfaction and enhanced operational performance. This comprehensive approach not only streamlines interactions but also empowers teams to make data-driven decisions with confidence.

What is GPT-Realtime-2?

OpenAI has unveiled GPT-Realtime-2, an innovative voice model tailored for engaging live interactions that enables a fluid flow of conversation as it processes requests, utilizes various tools, corrects errors, or navigates interruptions, all while delivering prompt and pertinent replies. This model is purposefully developed for a modern era of voice applications that seek to provide a more intuitive user experience, exhibit higher intelligence in responses, and execute tasks with immediacy. By integrating reasoning capabilities akin to GPT-5 into voice interactions, GPT-Realtime-2 significantly enhances agents' proficiency in understanding user intent, sustaining context, adjusting to shifting requests, and employing tools seamlessly without breaking conversational flow. Moreover, developers can incorporate concise preambles like “let me check that” to indicate to users that the agent is actively processing their question, while the model can manage multiple tools concurrently and clarify its actions through expressions such as “checking your calendar” or “looking that up now.” The model further features advanced recovery strategies, improved context retention for agent-led tasks, and a refined ability to remember specific terminology, all of which contribute to a richer communication experience. In summary, GPT-Realtime-2 is poised to transform the landscape of voice interactions, setting a new standard for more fluid and productive dialogues between users and agents. With these advancements, users can expect a more engaging and responsive interaction that anticipates their needs effectively.

Media

Media

Integrations Supported

OpenAI
ChatGPT
Claude
Discord
Gemini
GitHub
Gmail
Google Cloud Platform
Google Docs
LinkedIn
Medium
Notion
Slack
WhatsApp
X (Twitter)
gpt-realtime

Integrations Supported

OpenAI
ChatGPT
Claude
Discord
Gemini
GitHub
Gmail
Google Cloud Platform
Google Docs
LinkedIn
Medium
Notion
Slack
WhatsApp
X (Twitter)
gpt-realtime

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$32 per 1M tokens
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Speakly

Date Founded

2026

Company Location

United States

Company Website

www.speakly.ai/

Company Facts

Organization Name

OpenAI

Date Founded

2015

Company Location

United States

Company Website

openai.com/index/advancing-voice-intelligence-with-new-models-in-the-api/

Categories and Features

Categories and Features

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