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What is Speartek?

Our specialization is in B2B ecommerce, but it is essential for all businesses and organizations to have the ability to frequently update their general information. For example, content sections like FAQs and tradeshow schedules often require timely revisions. Thanks to our intuitive content management system, you can edit your entire website with ease. The frustrating times of contacting a "webmaster" for updates that take forever to appear are over. You can now log in and execute the necessary changes by yourself in a matter of minutes. A Content Management System (CMS) provides a simple and cost-effective solution for organizations aiming to keep their websites fresh, eliminating the need for any programming knowledge or HTML skills. In essence, a CMS empowers clients to make modifications through an easy-to-use interface that resembles a word processor, circumventing the complexities of coding. Moreover, we don't just support product-oriented companies; we also assist non-ecommerce entities that need a reliable tool for managing extensive informational websites, ensuring their content stays current and relevant. With such a system in place, organizations can maintain an engaging online presence without hassle, ultimately enhancing their communication with clients and stakeholders.

What is KnowledgeOwl?

KnowledgeOwl offers a straightforward, user-friendly, and aesthetically pleasing platform that simplifies the process of creating and managing knowledge bases for both customers and employees. By eliminating unnecessary distractions and complicated configurations, it stands out as an effective knowledge base solution that can enhance customer satisfaction as well as knowledge retention. Should you require assistance, our approachable support team is readily available to help. Users appreciate several standout features, including: - Comprehensive branding and theming options, along with a private domain accessible at every subscription tier. - A WYSIWYG editor paired with the capability to modify the HTML source. - An embeddable contextual widget that allows you to showcase your knowledge base content seamlessly on your website or application. - A flexible Table of Contents for organized navigation. - Enhanced security measures and restricted access settings for added privacy. - All available themes are designed to be mobile-responsive from the start. - A robust search functionality powered by ElasticSearch. - A glossary that includes pop-over definitions and automatic highlighting to facilitate comprehension. With these features, KnowledgeOwl not only meets user needs but also enhances the overall experience of utilizing a knowledge base.

Media

Media

Integrations Supported

LaunchBrightly
SearchUnify
Zapier
Zendesk

Integrations Supported

LaunchBrightly
SearchUnify
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$149.00/month
Free Trial Offered?
Free Version

Pricing Information

$79.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Speartek

Date Founded

2000

Company Location

United States

Company Website

www.speartek.com

Company Facts

Organization Name

KnowledgeOwl

Date Founded

2015

Company Location

United States

Company Website

www.knowledgeowl.com

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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